A recent survey shows that homeowners either go with the same HVAC contractor used in the past, or choose based on “word of mouth,” which is different than it once was.
When it comes to measuring performance, there is more than one way to skin a cat, but a solid set of Key Performance Indicators (KPIs) can help sort through all the noise.
Artificial intelligence, or AI, is now able to handle many of an HVAC contractor’s administrative tasks, and also help employees perform their own tasks better.