In sales, each cubicle is considered a separate profit center; likewise, each service truck should also be considered one. If you don't know how much each truck is generating, you have no control of your company and you're operating in the dark.
Many contracting companies are turning to scheduling and dispatch software and wireless technology to help them make their businesses more profitable. Here's an example of how one contractor made the move.
My partner and I thought if we grew our company big enough that we could hire some managers and things wouldn't be so hard, but we're still working 60 to 80 hours a week. Did we hire the wrong managers?
Most modern hydronic heating and/or cooling systems are closed systems that must be maintained at some minimum pressure. This would seem to be a simple concept, but it is surprising how often a lack of attention to the basics can cause all kinds of problems.
Most business executives are generally familiar with leasing. But executives facing lease vs. loan decisions may not fully know how the strategic use of equipment leasing can enhance financial performance and capital productivity.
In this installment of the Btu Buddy series, Bob goes on a no cooling call and finds a kink in the liquid line of the A/C system. Btu Buddy explains his choices for repairing the line.
We recently put in a bonus program to reward service techs and our sales are rising. But I'm concerned they may be out there recommending work that doesn't need to be done. Is there any way to keep them honest?
Concern about indoor air quality (IAQ) is driving customers to have their IAQ situation assessed and, if necessary, repaired. IAQ has generated so much awareness that you may want to consider offering IAQ assessments to all of your customers as an extra service.
Transitions are needed in almost every duct run to change the size or shape of the ductwork. This article explains how to lay out rectangular transitions.
RSS