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Home » Topics » HVAC Contracting

HVAC Contracting
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Customer Service in a Flash

Meeting customer expectations for ease and speed
Erin Thompson
January 21, 2019

Potential customers have many choices in today’s crowded marketplaces. As home service companies struggle to differentiate themselves from their competitors, they can’t neglect the growing consumer desire for convenience above all else.


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EE_WE

Service Contractor Finds Success with Modular Replacement ERV Wheels

January 21, 2019

ERVs are an important ventilation strategy for eliminating up to 80 percent of the outdoor ventilation air moisture and energy loads for many types of applications. To maximize their benefits, it is equally important to specify serviceable components that can be easily maintained for the life of the system. 


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EE_S&M

A Gas Pack That's Blowing Cold Air

Jim Johnson
January 7, 2019

This month’s troubleshooting situation involves a Rheem RRMA-A048JK10X gas pack. The customer called for service because, instead of warm air being delivered from the supply registers, all they are feeling is cold air.


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EE_Technical Bryan Orr_1

Checking the Charge on a Heat Pump in the Winter

Podcast studio
Bryan Orr
January 7, 2019

If you are making a refrigerant circuit repair, weighing out and weighing in makes perfect sense, especially since microchannel condensers and scroll compressors make pumping down less viable anyway. But there are many cases where you just need to check the charge to make sure the system is working properly, and in these cases, weighing in and out is just plain silly.


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Are Your Salaried Employees Truly Exempt?

Richard D. Alaniz
January 7, 2019

While the issue of whether employees are properly classified as exempt is always an issue that could potentially arise, exempt status is more likely to be called into question if and when the Department of Labor (DOL) goes forward with a proposed increase in the salary amount required to qualify as exempt. It has been reported that such a proposed rule could be issued in early 2019.


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EE_WE

RGF Releases New Air Purification Product Developed with Chipotle Mexican Grill

January 7, 2019

Chipotle’s objective in the development of Avid Air™ was to expand the reach of its food sanitation program. The Avid Air™ was created to destroy air and surface-born microbials (bacteria/viruses) in what is commonly known as one of the most contaminated areas of any enclosed space: the bathroom.


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EE_Btu Buddy 1

Btu Buddy 189: Heat Pump Motor Wiring Problems

Bill Johnson
December 24, 2018

Bob and Tim are at a job where a technician from another company could not figure out the electrical, so he just put the panel back on the electrical compartment and left the job. It is a heat pump and the compressor wiring is all loose. They need to figure out how to wire it back and find out the problem.


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EE_Technical 1

Optimizing Home or Business Thermostat Settings

Ron Roth
Ron Roth
December 24, 2018

This brief guide provides a brief summary of the issue and specific instructions on how to correct it.


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Stop the Revolving Door

How HVACR companies can reduce turnover and increase employee retention
Trevor Flannigan
Trevor Flannigan
December 24, 2018

HVACR contractors are constantly juggling the demands of the job. Taking care of scheduling, managing customer service, and still running a business is no easy feat. It’s easy to understand why there never seems to be enough time to devote to recruiting as well. But the crucial task of finding candidates needs to be a priority, or your bottom line will begin to suffer.


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WE_gears

Calling All Franchisors: How to Choose the Right Technology for Your HVAC Franchisees

Kerry McCane
Kerry McCane
December 24, 2018

According to IBISWorld, HVAC franchise revenue is expected to rise at an annualized rate of 2.2 percent over the next five years, reaching $1.0 billion by 2023. In a billion dollar industry, streamlined business practices are essential, and will allow for better customer service, more efficient operations and time savings across the board.


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