You just hired a new salesperson and he’s knocking sale after sale out of the park. This guy is a natural, and you’re ready to crown him the “sales champion of the decade” after his first three record-breaking weeks. The weird thing is he doesn’t have any technical knowledge. After being trained, he falls apart. What happened?
Question: How can contractors provide
consumers with systems that not only save them dollars, but also keep
them comfortable, productive, healthy, and safe? Answer: There are many
schools of thought on this topic - and that was most evident at HVAC
Comfortech 2007, held in St. Louis recently.
If you think you have a hard time keeping up with technology, maybe you should ask your children for advice. That was part of the message in a speech to attendees of a special seminar at the Sheet Metal and Air Conditioning Contractors National Association (SMACNA) meeting in Las Vegas recently.
Did you ever have a business idea that was so good you felt you just had to share it with others? Fortunately for readers of The NEWS, some HVAC contractors who entered our Best Business Tips (BBT) contest were generous with their success and willing to impart some of their wisdom on others.
In this first in a series of articles about how the HVAC industry is addressing the labor shortage issue, The NEWS looks at the problem from the contractor's point of view. The first step is recruitment. Contractors discuss the best ways to attract quality people. The second step is retention - doing what they can to keep that person.
Bill Matthews' students are in big demand by area contractors. There's a waiting list to get into the HVAC program. And the icing on the cake? Matthews has been selected as the third-place winner in the Best Instructor competition sponsored by The NEWS and the Air-Conditioning and Refrigeration Institute.
Eugene Silberstein’s dedication to students landed him as a runner up in the Best Instructor contest co-sponsored by The NEWS and the Air-Conditioning and Refrigeration Institute. It’s the third year in a row that the teacher has brought home the honor.
“Black and White” was the theme of the Clockwork Home Services franchise Congress. The theme was carried out in a variety of ways, from a cleverly modified special use of the Humphrey Bogart black-and-white movie classic “Casablanca,” with Clockwork president of franchise operations Tab Hunter magically added to the cast, to the gala closing banquet with its black-and-white dress code. But the message itself was simple. If you measure your results, the effectiveness of your systems becomes as simple as black and white
At the time when government mandates for better fuel economy on America’s highways were also moving the appliance industries toward greater energy efficiencies, a few of the people behind Emerson’s Copeland brand thought they had a solution. However, convincing everyone that the correct course had been charted well before the outcome of the trip required a tremendous amount of conviction - and perhaps a little luck.
RSS