Valves, motors, and drives are intricate components necessary to the proper and efficient functioning of HVACR units across the industry. The category is vast and there were many manufacturers at the 2009 International Air-Conditioning, Heating, Refrigerating Exposition (AHR Expo) showing their products.
According to an online survey conducted by Adam Fein, Ph.D., founder and president of Pembroke Consulting Inc., and sponsored by Lawson Software, when it comes to the distribution industry, “Many distributors plan to maintain or increase their technology spending in the coming year.”
Many consumers declared new motivation for the purchase of energy-efficient products. According to a survey by The Shelton Group, 71 percent of respondents cited saving money as their prime motivator. This motivation shift is a change from the results of the group’s 2006 and 2007 surveys that revealed protecting the environment as the prime motivating factor.
Bob and Leslie Roe, co-owners of Precision Plumbing & Heating Systems Inc., Traverse City, Mich., figured out a way to give back to their community. They chose one local homeowner who needed a new HVAC system based on their extreme needs. In fact, the program was entitled the “Extreme Precision Makeover.”
Being able to efficiently interpret ladder (line) diagrams is an important part of electrically troubleshooting many HVACR systems. These diagrams are drawn in such a format that it is quite easy to understand the electrical configuration of the system.
The defrost termination/fan delay control is a temperature-activated, single pole-double throw switch controlled with a remote sensing bulb. The control can be an adjustable type. One example of the installation of an adjustable defrost termination/fan delay control is on a walk-in freezer’s evaporator.
It’s one thing to start as a refrigeration company. But with all the technological changes and customer demands that have come over the years, contractors often expand upon that base. Take, for example, RJ Murray Co. The company has grown from commercial refrigeration, to residential refrigeration, to air conditioning, to IAQ, to power generation, to environmental initiatives.
A solid customer retention program costs 1/6 what it takes to acquire a new customer, and the rewards are higher transaction sizes, faster sales cycles, and more referrals. What I’m getting at is, customer retention is a real bargain.
As is the custom at the Mechanical Contractors Association of America (MCAA) national convention, the stars come out, and the membership supports the event with raving enthusiasm. A little recession won’t stop 1,900 contractors and United Association (UA) representatives from attending their premier event of the year.
Common sense says that the effects of cost cutting in the HVAC industry can have disastrous effects, if value is cut along with costs. Callbacks and warranty work can drill a deep hole in the bottom line. We decided to ask visitors to The NEWS Website to answer a few questions on how they keep their costs down without cutting value.
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