One of the most common and revered relationships in the HVAC trade is that of the bond between contractors and their distributors. The success or failure of each business is often directly tied to the success of this relationship. If one does well, the other should do well - and vice versa.
Test instruments can be a great tool for contractors to use. The products listed here are a sampling of tools that allow HVACR contractors to get to the bottom of almost any problem in a quick, efficient, and correct manner.
Customer service is often advertised but sometimes undelivered. One bad episode can doom a business relationship. HVAC distributors know this, and go to great lengths to strengthen and solidify their bonds with their contractor clients. Here are some of the “wow” stories of unmatched customer service from across the country.
Seems you can’t drive anywhere these days without having to run a gamut of construction cones and lane closures. It’s construction season, and for people who spend a lot of time on the road, as most HVACR contractors do, it has to be factored into everything from overhead to job scheduling.
This year has seen a virtual explosion in energy audits - from the number of auditors to the companies that offer training and certification. Contractors involved in this market are sounding back with mixed reviews on its profitability. In general, though, they are finding opportunities ahead. In some ways, it’s reminiscent of the early days of mold and IAQ remediation.
Does price matter? Of course it does, but the selling price of a rooftop unit is becoming less of an issue than it has been in years past. Today the number that drives sales is the total lifecycle cost - the expense of operating the system for the next 12 to 15 years, the estimated life of a typical rooftop unit.
In Modesto, Calif., a new technical school has opened its doors to students seeking an education in HVACR, plumbing, and electrical maintenance. The first class of the DeHart Technical School began on March 1, 2010 - and made founder Rod DeHart’s dream a reality.
For this article and a previous one, The NEWS contacted manufacturers of products in the chiller sector to ask their thoughts on key issues. The first article covered some specific legislative and regulatory issues; this article focuses on environmental matters and projections for economic growth in the chiller sector.
Jason Kampsen was looking for a change. He ran an ad in a promotional coupon pack similar to Val-Pak. He got one lead and that didn’t convert to a sale. Armed with the sting of a hard lesson, he chose a new strategy. This time his method brought 13 leads, 12 appointments, and 11 sales. What caused the profitable difference?
Wireless technology in HVAC can offer benefits similar to being able to control a marionette without strings: It opens up new opportunities. In the HVAC industry, it opens up market potential in a segment that was thought to be fully matured - and it couldn’t be happening at a better time. Here we look primarily at residential and light commercial markets.
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