Education sessions covered a variety of topics and included abundant participant interaction, the association said. Sessions included:
He included small group discussions of the interviewing process, asking participants to consider what types of interview questions would help expose candidates' strengths, weaknesses, character, judgment, and ability to work under pressure. Cook stressed that character is more important than what you know, and encouraged participants to keep this in mind when making hiring decisions.
Crosby cited her own creed: "Take the high road; you will never be sorry. Be a human being first and a businessperson second. Be yourself; people will see through you otherwise. Don't be afraid to take risks. Be prepared. Do what you say you're going to do. Constantly look for the hole in your armor and fix it."
For more information, contact Valerie Stakes, vice president of Women in HVACR, at 216-931-9439.
Publication date: 12/20/2004