We caught up with Jimmy Thompson, senior sales manager, HVAC, at podium, and picked his brain about artificial intelligence in the HVACR industry. While AI has been making its way into HVAC for a few years now, there is still a lot of questions surrounding its purpose. By now, most contractors have heard it’s not meant to replace any workers but rather, just make their jobs easier. But how exactly does AI do that? Thompson talked with us about how AI helps contractors communicate with homeowners, how contractors can take the first step toward implementing AI, how AI can help build authentic connections, and the biggest AI barrier’s he’s seeing from techs in the field. For all of this and then some, check out our latest video.

View more of our AI coverage here.