Apps & Software

Low-tech to high-tech, to profitability modeling.

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Project Files: Episode 25 — Bowery Bayside

Maria Taylor

April 2, 2020

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Cortland Properties chose to take a unique approach to ensuring resident comfort at its Bowery Bayside community.

How Growth From HVAC Companies Could Put Them at Risk of Ransomware Attacks

The more the industry grows, the larger of a target it becomes

Ludovic Rembert

March 27, 2020

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As the size – and profits – of these companies continues to grow, they are likely to come under increasing levels of cyberattack.

A chatbot that captures key information via automated response.

Chat Tools Let HVAC Contractors Connect With Customers

Messaging may be a valuable addition to your customer service strategy

Ted Craig

February 17, 2020

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According to a 2016 study from cloud communications platform Twilio, 89 percent of consumers prefer to message a business rather than call.

Shopping for HVAC Software Means Knowing What You Need

Seeking outside help aids the purchasing process

Ted Craig

February 17, 2020

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Finding the right solution means tempering expectations and knowing what is the best fit for an individual business model.

Vendors at a recent ACCA event discuss ways to improve functionality and efficiency by installing the right software system for their business needs.

Vendors Offer HVAC Contractors Advice to Keep Switching Systems Smooth

Best practices range from selection to implementation

Ted Craig

February 17, 2020

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If done incorrectly, the contractor’s shift to digital can quickly turn into a nightmare.

Service Nation Alliance offers best practice training through webinar, phone, or training.

Five Smart Home Business Tips for Contractors

What Does Your Business Need to Succeed in Home Automation?

Angela D. Harris

December 30, 2019

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Here are five tips to help contractors prepare their employees and their businesses for the smart home movement.

Smart Home Products Disrupt HVAC Contractors

Product sampler gives insight to current market

Angela D. Harris

December 30, 2019

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This sampling of smart products will help contractors understand some of the reach that connected devices have.

Watts: eLearning Program

December 30, 2019

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This program allows users to access online training on the products and solutions from all Watts brands.

The New Flat Rate: Pricing System Upgrade

December 30, 2019

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Key features include one-click toggle between customer menu pages and technician task list pages, and more.

Enterprise Resource Planning Vendors Offer Deeper Analytics, Software Transition Advice

Wanted: A top-shelf process

Robert Beverly

December 2, 2019

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ERP might stand for enterprise resource planning, but ERPs need to adjust their own plans to respond to industry circumstances and pressures, too.

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2020 World Congress for Solar Cooling

IASC seeks submissions that represent the best contemporary and innovative technology and thinking about Solar Cooling from a global and diverse range of designers, consultants, practitioners, engineers, architects, educators, thought-leaders, students and other professionals concerned with cooling, people, buildings and energy.

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2020 April 6

In this issue, we take a comprehensive look at the future of social media, SEO, apps, and more and how they can affect your contracting business. We also look at new home automation and zoning products and trends that will benefit your customers in terms of comfort and convenience.

Check back throughout the week for additional content.

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