DALTON, Ga. — The New Flat Rate (TNFR), which provides price-generating software for home services contractors, has made software upgrades to enhance how contractors serve their customers.

“The home service industry is perpetually changing, so it’s important that we remain nimble, innovative, and evolve our software to match the changing needs of contractors in the space,” Danielle Putnam, president of The New Flat Rate, said in a press release. “These new upgrades will continue helping our members sell services by streamlining processes and allowing them to customize the software in a way that benefits their overall needs.”

One of the upgrades is the quick-search feature. The new terminology and price-book search updates are designed to help technicians find menu options and pricing faster and more easily.

Another upgrade is in the reporting features. These allow members to capture real-time, in-the-field analytics of job types, including diagnostic only, warranty, repair, maintenance, estimate, and more. This will help with tracking efficiency in the field, the press release said.

Other upgrades include custom pricing pages; updated materials costs for plumbing, electrical, and HVAC service modules; new levels for select pages in the plumbing module; geolocation; the ability to copy and paste customized text to other levels within a task group; and additional service and dispatch software integrations.

“Contractors are the real masters of the services they provide day in and day out,” said Putnam. “These new upgrades build on that by continuing to simplify and streamline the sales presentation process for the technicians so they can focus on the expertise of their craftsmanship. We want our members to be able to focus on completing the job at hand with the end customer in mind. By streamlining the sales process, we are giving technicians confidence when it’s time to sell a service, which ultimately increases profits.”