ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
NewsDistribution TrendsHVAC Distribution News

Think Strategically About Your Hiring

The talent pool is getting bigger and arguably better — for those who are willing to prepare and dive in

By Claudia St. John, SPHR, SHRM-SCP
Think Strategically About Your Hiring

WORTH THE WAIT: Consider sign-on bonuses for delayed starts to engage A-list personnel if the immediate timing isn’t quite right. Photo by Amtec Photos cc-by-SA 2.0.

September 2, 2020

With changes to the business landscape and dramatic upheavals in the labor pool, now is a perfect time to start thinking critically about your talent.

Many of our clients have been making hard decisions about retaining staff in a down market. The decision to let employees go is never an easy one, and to do so in such an uncertain time is difficult. I have yet to meet a business owner who is not emotionally impacted by the staffing decisions they face.

READ MORE ABOUT

• Hiring

• Distribution Professionals

We have also seen clients recognize that with great turbulence comes the opportunity to correct some problems that may have been lingering within their organizations. On one recent industry Zoom call, a business owner asked, “How many of you, like me, have discovered the weak links in your company since the pandemic hit? You know who’s not cutting it, don’t you?”

Virtually every owner on the call was able to see with great clarity who are their rock stars and who are their weak links. The consensus among those in attendance was that this is the right time to make strategic staffing decisions in order to have the right team to move their businesses forward during recovery.

To that end, we recommend the following.

 

Define What You Need

It seems difficult to think strategically when operating in the crisis mode. Workplace interruptions and the push for remote work have realigned not just what employers do but how they do it. The lessons learned during this time may point to a new direction for your company as you work to minimize market or organizational threats and maximize and prepare for future opportunities.

As you contemplate that realignment, defining what you need to move forward is essential. Now is an ideal time to imagine what you will need from your people to realize that new future.

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

Perhaps that will require retooling and developing the skills and capabilities of your current employees. Perhaps that will require letting go of some staff who lack the competencies or behaviors that you will need. And perhaps that will require hiring different talent for what your new future requires.

Now is the time to think very critically about what and who you will need on your team. You may not have the financial certainty at this point to hire new talent, but by defining what you will need today, you can start the process of creating space and structure for that talent so that when you can afford to hire, you will be ready and clear about what you’re looking for.

 

Fill Your Funnel Early

Under the best of circumstances, finding and hiring the best talent takes time. Over the past few years, Affinity’s average fill time has remained 45-60 days, and this is during times of historically low unemployment rates.

With the disruption in the economy and unemployment at record highs, we don’t know what the fill time rate will be going forward, but there is a silver lining: In recent years, many employers have felt the need to hire substandard talent to fill critical positions because there was simply not enough talent available with the skills necessary to perform at the level needed. We anticipate that current market disruptions mean that, for the first time in many years, there is going to be a large pool of highly-qualified talent available that was not available pre-pandemic — talent that may be open to entertaining new opportunities and who may not have done so two months ago.

Once you’ve determined what you need, don’t wait to start looking. Even in this market, quality talent is still challenging to find.

 

Use Technology

Despite recent efforts to ease up on shutdowns, most indicators point to the continued need to socially distance for the months and perhaps year ahead.

There is one silver lining to this as well: With newfound experience managing a remote workforce, many companies now have the tools and mindset to be able to identify, hire, and manage remote employees. With geography being less important than perhaps it was before COVID, your pool of potential candidates exponentially increases.

Now is the time to start embracing video interviewing. There are many platforms that make it easy to meet and manage your employees face-to-face without leaving your home or office. We believe the new normal will find many companies using expanded technology for both video interviewing and managing ongoing performance as a standard practice for some, if not all, of their open positions.

 

Make Offers, Even if You’re Not Quite Ready

You can lock in A-players now with the understanding that onboarding may look a little different and may be slightly postponed. Consider offering delayed start dates, sign-on bonuses for delayed starts, and/or remote work/online training.

Things are uncertain for everyone, so candidates will be understanding of extended onboarding timelines. And by getting commitment on both sides of the table, there’s less risk of losing them to another offer.

At Affinity, we have worked with many employers as they navigate these difficult times. The uncertainty of the current economy is felt by literally all our clients, but there are silver linings. And today is the perfect day to take advantage of them.

KEYWORDS: distribution and HVACR distribution professionals distributors and suppliers Hiring for HVACR Wholesale Distribution for HVACR

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

 

Claudia St. John is president of Affinity HR Group Inc. (affinitygroup.com). She is part of the speaker lineup at American Supply Association’s Network 2020 event. This year’s virtual event maintains a robust agenda of keynote speakers, personal appointments with vendors and exhibitors, and more. Learn more and register at www.asa.net.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • HVAC-enrollment

    The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

    A new wave of future technicians is entering the pipeline.  
    News
    By: Matt Jachman
  • 2025 Top 40 Under 40

    2025 Top 40 Under 40 HVACR Professionals List

    The 11th annual Top 40 Under 40 list highlights those...
    HVAC Residential Market
    By: Hannah Belloli-Oster
  • LG Ductless Mini-Split Systems

    The 9 Types of Heat Pumps

    As the U.S. moves toward electrification, heat pumps are...
    HVAC Residential Market
    By: Joanna R. Turpin
Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

Refrigerants-and-gauge.jpg

HVAC Industry Warns of Counterfeit Refrigerants Entering U.S. Supply Chain

U.S. Supreme Court building

95% Furnace Efficiency Rule to Get New Hearing

Data_Center_facility.jpg

HVAC Manufacturers Respond to Growing Data Center Backlash

Midea-training.jpg

HVAC Workforce Crisis Expands Beyond Technicians to Instructor Shortages

Lennox equipment

Platinum Equity to Sell Heat Controller to Lennox

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

November 2, 2026

HVAC Contractor Forum

HVAC Contractor Forum Logo

The HVAC Contractor Forum is built for residential contractors navigating a changing landscape. Through peer-to-peer learning, structured dialogue, and technical case sessions, the event delivers grounded, field-tested insights for those responsible for day-to-day operational outcomes and big picture planning.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
Designing Systems Using A2L Refrigerant - Free Webinar - 7/22/2026

Related Articles

  • Do the Legwork When Hiring Your Employees

    See More
  • Getting a new retrofit boiler

    Ten Things to Think About as Your New Boiler Journey Begins

    See More
  • Hot Topics, Cool Solutions 1: Hiring Your Kids, And More

    See More

Related Products

See More Products
  • front cover only.jpg

    How to Market Your HVAC Business

See More Products

Related Directories

  • Your Bargain Mart

    We are a MRCOOL Dealer and carry contractor-grade HVAC equipment, air handlers, condensers, heat pumps, gas furnaces, evaporator coils and heat pumps, gas, and electric packaged units.
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing