ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
NewsService and MaintenanceHVAC Commercial MarketBoilers and Hydronics

What Causes Hydronic Pump Failure?

Manufacturers explain maintenance, assessment procedures

By Angela D. Harris
Hydronic Pump Design Conditions.

DESIGN CONDITIONS: “Proper pump operation at design conditions should be verified against the manufacturer’s published curve,” said Ben Needham, field applications engineer, Taco Comfort Solutions.

July 8, 2020
✕
Image in modal.

The argument can be made that pumps don’t fail, they just function less efficiently. If the bearings are completely seized and refuse to turn, then the failure argument is valid — otherwise, the pump keeps on pumping in most cases. Poor design, like operating too far to the left or right on the pump curve, can cause problems, and misapplications can bring about premature failure, but the pump still pumps.

Designed to do their job without wavering, hydronic pumps do require maintenance to optimize their performance — even the maintenance-free ones. According to Ben Needham, field applications engineer, Taco Comfort Solutions, there are two general types of pump maintenance to consider as a technician — mechanical maintenance and pump assessment.

READ MORE ABOUT

• Boilers & Hydronics

• Service & Maintenance

• Hydronics Training

“Regular maintenance, such as greasing bearings and realignment, will ensure proper mechanical performance,” he said. “Greasing pump and motor bearings will also help prevent bearing failures.”

Steven Lane, communications manager for Armstrong Fluid Technology, said that seized or failing bearings on a pump can definitely lead to failure, but stressed that early identification should help the technician avoid overall system failures.

“The most common pump component to experience problems is the mechanical seal,” he said. “Seals will often start to leak as they age or in response to excessive wear. As inconvenient as a leaking seal might be, as long as it is addressed early, the issue rarely leads to actual failure.”

Hydronic Pump Maintenance.

MAINTENANCE REQUIRED: Regular maintenance of traditional commercial pumps will contribute to better performance, but more so when paired with a proper pump assessment — which will vary by application.

Bearings, seals, and pump grease aside, there is another consideration for pump maintenance — performance. In order to understand how a pump is performing, Needham suggests that technicians conduct regular pump assessments along with the mechanical maintenance.

“A typical pump assessment will include an inspection of the pump, followed by gathering, analyzing, and comparing electrical and hydraulic performance readings to the manufacturer’s published performance data and system design requirements,” he said. “Visual inspection of suction/discharge flanges for leaks, as well as the pump volute, are important. An assessment should follow regular maintenance to ensure proper performance. Hydraulic and electrical readings should confirm that the pump is operating in accordance to the system design.”

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

According to Needham, a proper pump assessment will prevent failures by ensuring the pump is not operating outside of manufacturer recommendations.

 

Pumps Come In Variety

The choice of pump will put variations in pump maintenance procedures of which technicians should be aware.

The Bell & Gossett e-82 twin in-line vertical centrifugal pump.

EASY ACCESS: The Bell & Gossett e-82 twin in-line vertical centrifugal pump design facilitates easy maintenance and part replacement, allowing the removal of the impeller, seal, and motor without disconnecting the piping system.

“Today’s pump choices for the residential/light commercial market offer many ‘maintenance-free’ designs, but the proven oil-lubricated three-piece style pumps still have their place with the installing contractor audience,” said Mike Licastro, training and education manager, commercial building systems & HVAC, Bell & Gossett of Xylem Inc. “Keeping oil clean and at the recommended levels provides proper bearing lubrication to reduce friction, maintain quiet operation, and prevent bearing and motor drag, or eventual seizure.”

Licastro advised that when it is applicable, couple alignment should be checked and motor mount rubber bushings should be inspected and replaced if a flat spot has developed due to compression.

“Make sure to look for signs of corrosion on metal surfaces and inside the motor, and occasionally, use compressed air to blow the motor out, removing accumulated dust and debris,” he said. “Maintenance should occur at the recommended frequency for inspection, which is at least every 90 days, although site conditions may require more periodic intervals.”

Needham explained that ECM pumps often feature high-powered magnets in their construction.

“These magnets are known to attract iron oxide debris into the pump,” he said. “Installing and regularly servicing a magnetic filtering element to the system will greatly aid in preventing the buildup of oxide debris inside the pump assembly. In-line filtration systems are constantly at work, filtering hydronic system fluids, and are designed specifically to remove iron oxide that may be suspended within circulated fluids.”

Despite some pumps having a maintenance free tag on them, Licastro and Needham agreed that these pumps will still benefit from regular system maintenance and assessment.

 

Environment Plays a Role

The pump’s environment can play a role in its performance and required maintenance.

“In many respects, regular maintenance to optimize pump performance involves inspecting both the pump and the environment in which the pump operates,” said Lane. “Systems should be checked regularly to ensure that valves are properly set, strainers are not clogged, and that the system fluid is clean. Any issues in this area should be addressed quickly.”

He cautioned that hard water can lead to calcification and scaling within water-based systems. Although not initially an issue, substantial scaling over time can lead to reductions in the pipe size and a drop off in fluid flow efficiency, he said. Saltwater exposure brings in a different set of concerns for technicians. With this liquid, regular seals and rubber components can be damaged.

“Those pumps operating in a saltwater environment typically use different materials for mechanical seals,” said Lane.

Pumping fluid is not the only concern when considering the environment. The key to each pump’s success in certain environments is that it is within manufacturer parameters.

“Extreme temperatures, humidity levels, or presence of corrosive materials in the atmosphere could require increased frequency of lubrication and the periodic application of a surface protectant, which removes iron oxides and protects from rust formation and spread,” said Licastro. “In some cases, a component may need replacement to provide different materials of construction better suited for actual field conditions, or an additional pump accessory may be added to protect the pump from a potential harmful situation.”

 

What Did We Miss?

Even good technicians can overlook issues that arise with pumps and hydronic systems, especially due to the fact that even when there are problems, pumps will continue to run. Greasing and assessments aren’t always enough to keep the pump running efficiently.

Pump manager, the performance tracking service offered by Armstrong.

PUMP MONITORING: Pump manager, the performance tracking service offered by Armstrong tracks pump operation closely, and can provide alarms, alerts, and notifications to operators and service personnel.

According to Licastro, it is important that system fluid quality sampling is conducted, specifically pH level testing.

“Measurement of total dissolved, undissolved, and suspended solids are often overlooked,” he said. “In a glycol system, verification of mix ratio should be conducted as unfavorable results can force the pump to work harder to maintain desired operating conditions, and can lead to early failure of some components, such as mechanical seals.”

Another overlooked maintenance task is flow verification and corresponding motor amperage tests. Licastro explained that in three-phase power supply situations, confirming good voltage on all three legs of the motor should be done.

“Prolonged exposure to inconsistent low or high power will shorten the motor life and most certainly change the efficiency at which it operates,” he said. “Where flow is concerned, a noticeable reduction when compared to using consistent system operating conditions each time may be an indication that internal tolerances may have changed due to surface wear on the impeller or pump casing. This will also affect pump efficiency.”

Needham said that a hydraulic assessment can be missed in pump maintenance as well.

“Proper pump operation at design conditions should be verified against the manufacturer’s published curve,” he explained. “Pumps are typically selected as close to the Best Efficiency Point (BEP) as possible. Hydraulic readings should confirm that the pump is operating in accordance to the system design.”

Some other items related to maintenance that are frequently overlooked include closed valves and clogged strainers.

“Our field technicians also regularly find that pump controllers have been switched to ‘pump in hand’ mode,” said Lane. “While there is no immediate problem associated with this setting, removing the variable-speed capability negates the value of the intelligent variable-speed technology and prevents changes in operation that would lead to energy savings.”

KEYWORDS: HVAC service hydronics training hydronics zone maintenance for HVACR pump efficiency

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

 

Angela harris 400x400

Angela Harris is the Technology Editor. She can be contacted at 248-786-1254 or angelaharris@achrnews.com. Angela is responsible for What’s New and Technology articles for The NEWS. She obtained her bachelor’s degree in English from Oakland University and has nine years of professional journalism experience.   

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • HVAC-enrollment

    The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

    A new wave of future technicians is entering the pipeline.  
    News
    By: Matt Jachman
  • 2025 Top 40 Under 40

    2025 Top 40 Under 40 HVACR Professionals List

    The 11th annual Top 40 Under 40 list highlights those...
    HVAC Commercial Market
    By: Hannah Belloli-Oster
  • LG Ductless Mini-Split Systems

    The 9 Types of Heat Pumps

    As the U.S. moves toward electrification, heat pumps are...
    News
    By: Joanna R. Turpin
Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

HVAC-Price-Increase-graphic

HVAC Price Increase List: June 2026

Trump-Section-232.jpg

Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

Refrigerants-and-gauge.jpg

HVAC Industry Warns of Counterfeit Refrigerants Entering U.S. Supply Chain

Heat-pump-cutaway.jpg

PFAS Rules and A2L Building Codes Continue to Evolve

Midea-training.jpg

HVAC Workforce Crisis Expands Beyond Technicians to Instructor Shortages

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

June 17, 2026

Decarbonization Without Disruption

This webinar will explore practical HVAC decarbonization strategies that minimize disruption while maximizing long-term performance and ROI.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
Decarbonization Without Disruption - Free Webinar - 6/17/2026

Related Articles

  • A Heat Pump Failure Investigation

    See More
  • Technicians Servicing Refrigeration Equipment

    What Causes High Compressor Discharge Temperatures?

    See More
  • What Causes High Compressor Discharge Temperature?

    See More

Related Products

See More Products
  • Manual B.jpg

    Manual B - Balancing and Testing Air and Hydronic Systems

  • HPOIS.png

    Heat Pump Operation, Installation, Service

See More Products

Related Directories

  • Hydro Pump Co.

    Geothermal Heating and Cooling, Hydronics, Water Conditioning, Water Well Supplies.
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing