SANDY HOOK, Conn. — DDI System, a manufacturer of ERP software for wholesale distributors, announced the release of Inform Version 19. Version 19 adds new features, improves performance, and offers greater ease-of-use. The latest release captures more than 300 enhancements and comes on the heels of the company’s 25-year anniversary. DDI’s modern-day solution for wholesale distributors drives operational excellence with customer intelligent tools that help distributors win amidst digital disruption.
Version 19 combines the power of customer connectivity tools with elite operational workflows to gain efficiencies and reduce errors. “DDI’s solution has allowed me to manage my business and double revenue with the same staff,” said Troy Welch, president/CEO of Pumps & Controls.
“Inform revealed areas where we have captured huge time savings and greater efficiency. Embedded CRM allows us to communicate between departments such as customer service and sales. In the end, these features have helped our company become a customer service leader.”
The latest version of Inform introduces innovative Drag & Drop technology for e-commerce storefronts making it easy for distributors to display their full product catalog online quickly and affordably. Drag & Drop technology gives distributors the ability to customize a web page by selecting from more than a dozen prebuilt templates. A user can easily add full-size images and insert videos with no HTML coding experience required.
Adding to the release, DDI System also introduced its EMV ready credit card processing. Point of sale (POS) transactions will be handled through TSYS, formerly known as Cayan. This convenient payment processing option provides customers lightning-fast chip transactions, card swipes, and debit card transactions that are fully-encrypted and tokenized, ensuring cardholder data never passes to POS, e-commerce, or merchant systems.
DDI’s enhanced ePod Signature App has been rolled out with a new interface. A built-in camera control gives drivers the ability to take and upload pictures to orders as attachments. Drivers can also enter comments relative to refusals, damages, or other delivery related issues for seamless communication.
Inform DC, DDI’s Warehouse Management Solution, continues to evolve with added tools developed to drive efficient warehouse operations. The latest release features instant update and order sharing, next-generation lookup, paperless order picking, pick path customization, pulled order locations, and special-order staging.
For current users of Inform, DDI’s completely refreshed Online Help File and Training Guides provide easy access to additional learning tools and department focused training. The added features give Inform users a quick way to access the help file and online training while simultaneously working through any given situation.
For more information, visit www.ddisystem.com/demo.
Publication date: 10/03/18