Opinions

Waiting is the Hardest Part

Customers Aren’t Willing to Waste Valuable Time on Standby

October 14, 2013

If there’s one group that hates waiting more than I, it’s those with faulty comfort systems. When it’s 101°F outside, and the air conditioner isn’t operating as expected, it’s considered a catastrophe. The local HVAC guy must come to the rescue. If you’re lucky enough to net such a call for help, you must react accordingly.

Survey Says...

October 14, 2013

September Online Poll: Would you ever consider hiring a person who has been convicted of a crime?

Relationships are the Essence of Success

The Relationships We Form, Cultivate, and Sometimes Even Mend Are Our Backbone

Matt Bishop

October 7, 2013

Relationships are a big part of human life. It’s what makes life so interesting. No day is the same, whether you’re plugging away at a keyboard like myself, or installing air conditioners, such as yourself. The relationships we form, cultivate, and sometimes even mend are our backbone.

Letters From Our Readers: October 7, 2013

October 7, 2013

Comments regarding recommending companies in other trades.

Why the EPA Does What It Does

Top Administrator Talks Science of Regulations

Peter Powell

September 30, 2013

Before we continue to launch attacks at the agency as an easy target, it might be good to step back and examine why the EPA does the things it does.

Podcasts: September 30, 2013

September 30, 2013

Newly installed ASHRAE president Bill Bahnfleth speaks about this year’s ASHRAE Annual Conference; what his plans, vision, and goals are as the society’s president; and more.

Do You Inspire Your Team?

Kyle Gargaro

September 23, 2013

It is once again time for our Best Contractors to Work For contest. Who inspires you?

Podcasts: September 23, 2013

September 23, 2013

Geoff Godwin, vice president of marketing for White-Rodgers, discusses the future of residential thermostats, including where the technology is headed, what features homeowners are demanding, and how these changes might impact HVAC contractors.

Are You Prepared to Protect Yourself?

1.7 Million U.S. Workers Affected by Workplace Violence Annually

Jen Anesi

September 16, 2013

Roughly 1.7 million people are victims of violent crime while working or on duty in the U.S. every year. Are your employees prepared to protect themselves?