Service Market - Articles

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Cooling Off, Not Cooling Down: Study Shows HVAC Businesses Still Command Premium Prices

In Florida, HVAC businesses are selling for 2.73x annual earnings

Maria Taylor

March 20, 2026

The market may be more disciplined than it was 5 years ago, but demand for HVAC companies hasn’t gone anywhere.

A/C, Heat Pump Shipment Data Show Continued Falloff

Matt Jachman

October 14, 2025

The a/c and heat pump shipment numbers reflect some of the headwinds industry leaders discussed during last month’s Morgan Stanley Laguna Conference: low consumer demand, high interest rates, tariffs on imported products and materials, and the continuing fallout from the refrigerant transition.

HVAC Tech Forced to Watch As All His Tools Are Stolen

Generous patrons, Trane reps step up to help with replacement costs

Dylan Kurt

July 22, 2024

An HVAC tech was stuck on a roof as a trio of brazen thieves made off with all his tools after kicking over his ladder during a daylight heist.

Introducing the ‘Greatest-Ever Investment in HVAC’

Opportunities abound in new regulations, incentives, HVAC executive tells AHR crowd

Matt Jachman

March 9, 2023

Chris Forth, vice president of codes, standards and environmental affairs at Johnson Controls Inc., told a group of AHR attendees the industry can increase equipment installations with the help of the tax incentives and consumer rebates in the Inflation Reduction Act (IRA).

Fieldpiece Instruments Opens UK Office for Sales and Customer Service

HVAC Manufacturer Expands Operation in Europe

May 7, 2019

Fieldpiece Instruments opened a U.K. office to add to its European operation and to provide sales and customer service in the United Kingdom.

Artificial Intelligence Could Revolutionize HVACR

Joanna R. Turpin

April 8, 2019

AI-enabled HVAC systems can offer benefits for building owners and occupants. By monitoring and analyzing conditions inside a space, as well as outdoors, the system can constantly make adjustments to the environment based on the data being collected.

Identify All Problems Before Quoting a Refrigeration Job

A Series of Unfortunate Events

Joe Marchese

August 6, 2018

Here is the potential problem: A contractor quotes a customer on the compressor replacement, and he agrees to repair the cooler at the quoted price. Then, as the technician is completing the job — or even after he has finished replacing the compressor — he finds out there is another system problem.

The Customer Experience is a Matter of Mindset and Process

Addressing the beginning of the service visit

Drew Cameron

August 6, 2018

When customers call your service company, it’s for one thing — your expertise. They don’t want a price, the problem fixed, the fast and cheap solution, etc. like many technicians think. They want good information and possibly a little guidance to make a good decision.

ExakTime Receives Patent for Wireless Field Time Clock

Used by businesses ranging from construction, HVAC, plumbing, electrical, and more

October 31, 2016

ExakTime’s wireless field time clock has been awarded a patent for its unique method of tracking, storing, and sending employee time records from the field to the office automatically via a cellular communication network.

ServiceBench Launches Service to Connect Companies to Parts Suppliers

The service is integrated with its software and core service management system

October 20, 2016

ServiceBench has announced the launch of a new supply chain service that enables a direct web connection from its cloud-based service business management software platforms to suppliers of replacement HVAC, appliance, and other service and repair parts.