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Younger owners and managers are stepping into leadership roles — often after growing up in the family shop or working summers in the field — and they’re bringing fresh ideas to operations, technology, and culture. Their challenge isn’t starting from scratch; it’s modernizing what already works while honoring the legacy built by previous generations. 

Prices are up and tech is evolving fast. Powerhouse Consulting’s Jenny Benbrook outlines where ROI is left on the table, how to phase improvements, and why “the way it’s always been done” is dragging margins.

Facing a labor crunch, HVAC contractors are leaning on predictive software and smart dispatching to cut costs and boost efficiency.  

I often dream of a world where the only technology is a rotary phone. But in reality, today’s software can have a massive positive impact — and it starts with a smartphone.

 Consumers want increased security and better control over their energy usage — smart products offer an avenue to both aspects, and many more