HVAC Residential Market

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There is one soft skill that is, perhaps, at the root of many others and that is empathy. Empathy is the ability to share another person’s feelings or concerns. Use this skill with every team member and stakeholder on the project.

Munch’s Supply Co. Inc., a leading HVAC distributor operating in Chicago and northwest Indiana, reached a definitive agreement with Trane and American Standard Heating and Air Conditioning, both brands of Ingersoll Rand, to become the exclusive distributor for both brands in the lower peninsula of Michigan.

White-Rodgers, a business unit of Emerson and part of the Emerson Climate Technologies business segment, has developed what the company said is the first universal heat pump defrost control.

Every year, The NEWS introduces the latest heating equipment that is available for the upcoming winter season. The intent is to help contractors prepare for this busy period by doing the research that will help them to distinguish between brands.

For those seeking out employment in the small business arena, especially those considering starting HVAC contracting companies, a recent report has broken down the best places across the U.S. to work for a small business.

The Internet’s become an easily accessible and influential forum for current or prospective customers to share their opinions of your company’s service. And, a negative review — whether it’s warranted or not — can crush your company’s credibility in just a few sentences.

Nothing good happens when businesses fail to respond to a business crisis immediately. If you don’t, the media and Internet trolls can take over, and your business could lose control of the information being disseminated.

Cool Care Heating & Air, a Bryant dealer, was recognized by the U.S. Department of Energy (DOE) for its commitment to improving residential energy efficiency. Cool Care received the 2014 Century Club Award.

While it remains to be seen how the new minimum-efficiency standards will impact the industry as a whole, most distributors are breathing a sigh of relief that their decision to stock more 13-SEER equipment is paying off, leaving them time to start thinking about what to do with the next round of minimum-efficiency standards, which the DOE is considering right now for residential furnaces.

There are obviously benefits to having both decision-makers present when making a sales call, but HVAC contractors, just like those in other industries, must walk a fine line when pitching a sale when a significant other is absent from the conversation.