NEW LENOX, Ill. — Munch’s Supply Co. Inc., a leading HVAC distributor operating in Chicago and northwest Indiana, reached a definitive agreement with Trane and American Standard Heating and Air Conditioning, both brands of Ingersoll Rand, to become the exclusive distributor for both brands in the lower peninsula of Michigan.
Beginning Sept. 1, 2015, Munch’s Supply has assumed operations at Trane’s pre-existing locations in Brighton, Grand Rapids, and Madison Heights to serve dealers throughout the state. Plans are in place to add a second Detroit-area location in 2016.
“We’re looking forward to bringing Munch’s Supply to HVAC dealers in Michigan,” said Robert Munch, CEO of Munch’s Supply. “That includes not only the same great service customers have relied on from Trane and American Standard, but additional offerings that will make an immediate difference in how dealers do business.”
Some of the services Munch’s Supply is offering from day one include:
• One-hour, will-call guarantee;
• Next-day delivery statewide;
• Expanded technical support for American Standard and Trane brands; and
• Full e-commerce capabilities at www.munchmichigan.com.
“We believe the Munch’s Supply business model is well-suited to strengthen and grow our operations in Michigan and exceed the expectations of our valued dealers in the market,” said Gary Michel, senior vice president and president, Residential HVAC, Ingersoll Rand. “Having worked closely with Munch’s Supply for years, we know they will be an ideal partner for our customers, associates, and our Trane and American Standard brands in Michigan.”
Starting Jan. 1, 2016, Munch’s Supply will roll out its full-service distribution model for Michigan dealers, including:
• Full inventory of more than 8,000 items to service or install heating, cooling, and hydronic equipment;
• Same-day delivery;
• Seven-days-a-week delivery; and
• Market-specific training and promotional plans.
In the coming months, Munch’s Supply plans to add several dozen employees to the existing Michigan team to support this new market.
For more information, visit www.munchmichigan.com.
Publication date: 9/17/2015