Emerson Climate Technologies surveyed contractors and distributors in an effort to gauge the industry’s readiness for the 2010 refrigerant changeover deadline. According to the results, 40 percent said they would wait for the deadline to pass before they make any transitions.
The U.S. Department of Energy (DOE) approved new heating equipment standards for residential furnaces and boilers. The new standards increase the minimum natural gas furnace efficiency level to 80 percent as opposed to the current 78 percent AFUE.
Believe it or not, North American Technician Excellence (NATE) is celebrating its 10th anniversary this year. Rex Boynton, for one, can certainly believe it. “Sure, I can believe it’s been 10 years. I’ve got the gray hairs to prove it,” mused the president of NATE. From inception to its current status in the HVACR industry, the road to unified certification has not always been smooth.
A distributor’s customer is the HVACR contractor. Everyday the distributor brings in new supplies and then sends them out the door via pick up or delivery. Their job, however, is more than just slinging parts.
Manufacturers have many different customers. Some deal strictly with distributors while others deal with distributors, contractors, and even end users. The customer load brings trial and triumph to the daily choices made in the boardroom. Each choice, however, is aimed at one thing - customer satisfaction.
Amused and outraged - now there’s a mixed emotion that many women are all too familiar with when it comes to dealing with technicians. Find out how not to leave women feeling amused or outraged.
Market shifts, technology, economic changes, legislation, and evolving customer service requirements are compelling the HVACR industry to face new challenges. Although multiple supply chain participants are affected by these evolutions and shifts, contractors find themselves on the front lines of change.
When Jim Croce sang his tale about Bad, Bad Leroy Brown, he dropped in that line about Leroy being meaner than a junkyard dog. But what if you could learn a few things from an old junkyard dog?
I hear it over and over again: “I can’t find any good people to work for my company.” For owners who have repeatedly worked the employment-ad routine and come up empty-handed, they may no longer believe talented people exist. Maybe it’s not a case of reaching talented prospects, but rather a case of what you’re using for bait. In other words, why would I want to work for you?
Ah, to be a fly on the wall in the marketing meeting at the Cartoon Network that day. It must have been like watching a train-wreck about to happen. The marketing campaign for the Cartoon Network’s Aqua Teen Hunger Force paralyzed a major city, resulted in a $2 million fine, put two people in jail and one high-level network executive out of a job. It also brought the term guerilla marketing to the forefront of America’s consciousness.
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