Service agreements - Articles - Page 2

ATIGROUP Inc. Joins ABM’s Linc Service Franchise Network

Plans to expand its service department

September 5, 2019

ABM announced that ATIGROUP Inc., has signed an agreement to join its Linc Service franchise network.

Three Ways to Turn a New Customer Into a Returning Customer

Attract them, book them, impress them, sign them, and keep them

Rodney Koop

February 18, 2019

My favorite customer is not the new customer, as strange as that may sound, but I can’t have my favorite customer without first getting a new customer. So, let’s say I have a new customer, they called for service, and our technician did a jam-up job and really impressed them. They were also impressed with our company, and even signed up for a service agreement or maintenance plan. That’s the goal, right? Attract them, book them, impress them, sign them, and keep them. But wait, there’s more.

Whether they’re called maintenance agreements, membership clubs, service plans, or something else, contracted HVAC maintenance often proves beneficial to the contractors who provide the work and the customers who receive it.

Building Revenue, Relationships via Service Agreements

HVACR contractors employ various programs to meet their customers' needs

Nicole Krawcke

July 25, 2016

Most automobile owners recognize the importance of maintaining their vehicles, but the same often doesn’t hold true for homeowners when it comes to their HVAC systems. Contractors who fail to offer service agreements are not only damaging their bottom lines — they’re doing a disservice to customers.

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Service Plan Members

Tom Merriott

February 12, 2016

After all of these years in this industry, I am still more than a little impressed that consumers pay to be a part of our service company clubs. But I have a question: Can you say with all certainty that your club customers are treated across-the-board better than everyone else who uses your company?

ChillPro Insurance Provides Chiller Service Agreement Coverage for HVAC Contractors

Insurance helps contractors cover their costs

July 20, 2015

XL Catlin and Financial Risk Solutions Inc. have entered an exclusive underwriting agreement to offer Chill-Pro® contractual liability insurance coverage for HVAC contractors in the U.S. Chill-Pro is a national insurance program that provides service agreement coverage for chillers.

Springtime Is the Right Time for Commercial HVAC Maintenance

March 31, 2015

According to many HVAC contractors, more than 50 percent of all air conditioner failures are the result of improper cleaning (or failure to clean at all). The following HVAC maintenance checkpoints are necessary to check in the spring so all air conditioning systems are a go once the weather warms up.

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Golden Questions

Tom Merriott

March 20, 2015

Tune-ups, spring checks, club member visits. I don’t care what you call them we are quickly approaching that time of year again and what are you going to do better this season? I ask this all the time because a large number of contractors look at these visits as a nuisance or a chore.

My Two Cents: Everybody Wins with Maintenance Agreements

Contracts Ensure Constant Comfort, Help Keep Service Techs Busy

Butch Welsch

April 7, 2014

Maintenance agreements have always provided a number of benefits to both the contractor and his customer and are an opportunity that we as contractors should utilize and capitalize upon.

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Precious Plan Participants

Tom Merriott

March 28, 2014

Depending on where you live, the seasons are either changing or getting ready to change which means it’s time to start thinking about our Service Plan members.