Koch Air is the only Koch Enterprises Inc. company serving the HVAC industry and has seven locations serving customers in Illinois, Indiana, Kentucky, and Missouri. Koch Enterprises is a global, diversified, privately owned corporation that has been serving customers for 142 years from its headquarters in Evansville, Indiana.
When you visit clients, it can be tempting to strive for good service. But when you shock your clients with your higher-level Framework for Service, you’ll get more clients calling you, and you can charge more for your service.
While making the decision to replace a condensing unit instead of repairing it may be a difficult one, some contractors have guidelines in place to help homeowners make such a decision a little less difficult.
Dozens of regulations affecting HVACR equipment manufacturers, along with refrigerant regulations and technological innovations in variable-speed technology, have resulted in a bevy of change for condenser unit manufacturers.
Global demand for HVAC equipment is forecast to increase at a 4.1 percent yearly rate through 2020 to $122 billion, according to a new study from The Freedonia Group, a Cleveland-based industry research firm.
Up until recently, sales of air-source heat pumps were on a tear, growing from 1.6 million units in 2009 to 2.3 million units in 2014, according to the Air-Conditioning, Heating, and Refrigeration Institute (AHRI). But, in 2015, sales of heat pumps slipped 3.6 percent from the previous year.
Industry educators have told me over and over again that the younger techs entering the trades generally either possess the technical skills to do the job or can be trained in those skills easily enough, yet they often lack the ability to communicate effectively with the customer both in writing and in person.