Articles Tagged with ''Leadership and HVACR''

When done properly, following up on a sales lead can be very effective. Though, when done improperly, it can achieve the exact opposite result.

When you hold training in your HVAC business from technical to soft skills, there is one aspect that is often overlooked and it is one of the most important. The way we practice our skill is how we will perform.

“Hey, it’s almost spring. I wonder what we are going to do wrong this time.” That might seem a little extreme, but as service businesses we tend to get into a cycle of repeating mistakes. 

Almost all of us lie, fib, or stretch the truth a bit. We do this to our superior ("Great joke, boss!") and to our significant other ("I would love to go out to your parents' place this weekend"). Sometimes, it's easy to tell people what they want to hear to inflate their opinion of you. It happens on résumés all the time.

Mike Agugliaro, home services entrepreneur and founder of consulting company ServiceKey, has announced his new book The Secrets of Business Mastery, now available on Amazon.

Have you ever had a day where you woke up and stubbed your toe, or spilled your coffee, and got into a negative frame of mind? Your state of mind is one of the most important factors in how you perceive the world around you. And your perception of the world will impact the way you interact with others.

Of all the social media sites out there, which are most important to use? What content should be posted? How often should that content be posted? These are all reasonable questions for contractors to be asking and, luckily, sufficient answers exist.

After years of hard work, you’ve built the family business into a great success and you take pride in meeting the challenges that each day brings. At some point, though, the day arrives when it’s time to turn the reins over to the next generation.