Leadership and hvacr - Articles - Page 152

The Real Reason You Cant Find Enough Good Help

Workforce: The Search for Good Help

January 15, 2016

I had mentioned in a previous issue that Distribution Center magazine would create an annual theme related to a topic of importance to the HVACR industry.

Meet the Wholesaler: Michael Meier

January 15, 2016

It’s always nice to know that little something about the person sitting across from you. And I’ve always believed that it’s far more interesting to learn about a person directly, even if it’s a snippet of a story, rather than from someone’s obituary.

The Role of People Importance in HVACR

Frank Hurtte

January 15, 2016

Our brand of wholesale distribution has to be one of the most people-intensive business models in existence. Sure, we have warehouses, inventory, customer credit, computers and company fleets of cars, trucks and lord knows what else, but people are the driving force of our model.

Nexstar Coach’s Blog:

Customer Appreciation

Tom Merriott

January 7, 2016

This is the time of year when we all think about thanking the people around us. As we enter the new year, we begin to make plans for how we will be better in the upcoming months. While we are in this mood, we need to seriously consider thanking the other people that make our businesses possible: the customer.

Women Flourish in HVAC Industry Positions

Targeting women for careers in the trades could lessen labor shortages

Nicole Krawcke

December 28, 2015

Currently, 9.4 million women-owned businesses are operating in the U.S. in 2015 — employing more than 7.9 million people and generating nearly $1.5 trillion in revenue.

Customer Service Training is Essential for HVAC Technicians

Contractors shine a spotlight on the benefits of proper customer service training

Nicole Krawcke

December 28, 2015

HVAC contractors, especially those in the residential installation and service market, really have to pay special attention to how their technicians interact with customers. One bad experience could terminate a potential long-term customer-contractor relationship.

My Two Cents: Make Your New Year a Success

Be thankful for what you have and effectively plan for future success

Butch Welsch

December 28, 2015

Just like being thankful should be more important than Black Friday, planning for the New Year should be much more important to you than partying on New Year’s Eve. Happy holidays, everyone!

Safety Comes First on the Job Site

Contractors share their most impactful safety concerns

Nicole Krawcke

December 21, 2015

A total of 4,679 workers were killed on the job in 2014 — that’s an average of 13 deaths every day — according to the U.S. Department of Labor Occupational Safety & Health Administration (OSHA).

Insurance Keeps Contracting Businesses Healthy

Contractors recognize insurance is an essential part of their businesses

Nicole Krawcke

December 21, 2015

Life is full of surprises and not all are happy. Injuries, car accidents, theft, and even natural disasters happen and can destroy office space and property. That’s why insurance is an absolute necessity for HVAC contractors.

Safety a Priority in Manufacturer Training

LG, Mitsubishi Electric, and Johnson Controls among the many manufacturers prioritizing safety

Nicole Krawcke

December 21, 2015

Many manufacturers have developed their own programs in order to train and educate contractors and technicians on their products. And, within those programs, many manufacturers place a high priority on safety education.