ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account

Oil Heat Service Managers Meet in Hershey

By John R. Hall
June 5, 2001
HERSHEY, PA — It was a chocoholic’s dream come true — a few days in the backyard of Hershey Chocolate U.S.A., where guests at the Hershey Lodge & Convention Center are given a Hershey Bar upon check-in and the smell of chocolate wafts through the air downwind of the factory.

This was the setting for the 48th annual convention and trade show of the National Association of Oil Heating Service Managers, Inc. (NAOHSM). On May 13-17, over 4,700 registered attendees enjoyed the sweet smell of the Hershey community as well as lively roundtable discussions and an industry product expo.

Here’s a brief summary of some roundtable discussions, which were staged in large meeting rooms. Many sessions hosted standing-room-only crowds, which spilled over from the central table and adjacent chairs.



INDOOR AIR QUALITY

Most of the discussion centered around the need for contractors to solve indoor air quality (IAQ) problems by using a whole-house approach. Part of the overall plan is to include proper venting of chimneys using properly sized chimney liners.

With homes getting tighter and tighter since the 70s, it has become apparent that homes without properly vented air will have poor IAQ. As Tim Begoske, of Field Controls, Kinston, NC, said, “We’re living in a plastic bag. Put that bag over your head and see how long you breathe.”

Manufacturers said the introduction of new appliances in the home has raised the need for redesigned chimney liners.

“Look at the chimney as one part of the system,” said Bob Fish, master chimney sweep, London-derry, VT. A manufacturer stated, “Home builders today are over-sizing chimneys.”

Revisions to the National Fireplace Association specifications (NFPA 31) have highlighted the need for proper sizing of oil- burning furnaces and chimney inserts. Fish and other panelists discussed some of the changes.

Another topic related to IAQ, proper air balancing, was also addressed. One contractor suggested that installers should receive written instructions from manufacturers about how to perform checks — like air balancing, pressure testing, etc. A manufacturer’s response? “All installation procedures have these checklists, but installers don’t always read them.”

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

The contractor’s rebuttal? “Make them easier to read.”

Rosemary Bartchak of Boyer-town Furnace, Boyertown, PA, summed up some of the problems arising out of newly designed furnaces and older homes. “One problem is that manufacturers are producing 2001 furnaces and putting them in 1945 homes,” she said.



HYDRONICS

Another large group discussed the pros and cons of using water heaters in place of boilers for radiant systems. The topic has been hotly debated, and the tone was a little tame despite one attendee’s remark, “Let’s stir the pot.”

George Kusterer of Bock Water Heaters, Kurtztown, PA, said, “Water heaters have been the stepchild of our industry for years. Water heaters will not replace boilers, but they are an economical source of heat.”

Kusterer added that concerns about stagnant water in dormant systems shouldn’t be a legionella concern because “Legionella is airborne; it doesn’t breed in water.” But he added that a timing device that circulates water every 24 hours could be included in hot water heater system design.

Like the earlier discussion in the IAQ session, attendees were united in their opinion about designing a “whole system,” whether oil, gas, or hydronic heating.

“If we talk about hydronics, then we have to talk about the new hydronic systems,” said one contractor. “Show a complete system with the electrical and mechanical design — and get away from the component-selling approach.”

The discussion also included concerns about proper training on radiant heat installations. Conversation also centered on how to determine the best system for a home, e.g., staple-up tubing with a heat transfer plate vs. leaving sufficient room for airflow between tubing and the floor. In the end, it was agreed that manufacturers should provide sufficient training and contractors should take the time to adequately train their employees.

One manufacturer’s representative, Stefan Kneuver of Tekmar Controls, said, “There are a lot of screwed-up radiant jobs on the West Coast. Learn from these mistakes.”

Publication date: 06/11/2001

Don Kurz (second from left) congratulates NAOHSM scholarship winners Gregory Sullivan, Timothy Walter, and Matthew Foote (left to right).

Sidebar: NAOHSM Announces Award Winners

NAOHSM gave out special recognition to industry members and votech students during its Awards Banquet. Here are the names and “quick facts” about the award winners:

  • Hugh McKee Award — George Kusterer, Bock Water Heaters, Kurtztown, PA.
  • Service Manager of the Year — Ron Riegel, Meyer Oil Co., Cleona, PA.
  • Manufacturer of the Year — Tom Taubman, Carlin Combustion Technology, East Longmeadow, MA.
  • Associate of the Year — Pat Froio, Jomar Distributors, several MA locations.
  • Dave Nelsen Scholarship Winners:

  • Gregory Sullivan, Old Towne, ME.
  • Matthew Foote, Poughkeepsie, NY.
  • Timothy Walter, Laconia, NH.
  • Brian Grenier, Rutland, MA.
  • Richard Gray, Sanford, ME.
  • James Shorey, North Vassalboro, ME.
  • Publication date: 06/11/2001

    Share This Story

    Looking for a reprint of this article?
    From high-res PDFs to custom plaques, order your copy today!

     

    John Hall is the Business Editor. E-mail him at johnhall@achrnews.com.

    Recommended Content

    JOIN TODAY
    To unlock your recommendations.

    Already have an account? Sign In

    • HVAC-enrollment

      The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

      A new wave of future technicians is entering the pipeline.  
      News
      By: Matt Jachman
    • 2025 Top 40 Under 40

      2025 Top 40 Under 40 HVACR Professionals List

      The 11th annual Top 40 Under 40 list highlights those...
      HVAC Commercial Market
      By: Hannah Belloli-Oster
    • LG Ductless Mini-Split Systems

      The 9 Types of Heat Pumps

      As the U.S. moves toward electrification, heat pumps are...
      HVAC Residential Market
      By: Joanna R. Turpin
    Subscription Center
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences

    More Videos

    Sponsored Content

    Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

    close
    • Piggy Bank
      Sponsored byWatercress Financial

      Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

    • Refrigerated Food
      Sponsored bySolstice Advanced Materials

      R-455A Refrigeration: A Cold Storage Solution for the Future

    • Airex Rooftop Units
      Sponsored byAirex Manufacturing Inc

      Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

    Popular Stories

    Outdoor-condensing-units.jpg

    EPA Removes R-410A Installation Deadline

    HVAC-Price-Increase-graphic

    HVAC Price Increase List: June 2026

    Trump-Section-232.jpg

    Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

    ACHR NEWS Editor Chris Gray Presenting HVAC Minute 5-18-2026

    HVAC Manufacturers Fight Pricing Lawsuits

    R410A-Refrigerant-Cylinder.jpg

    Refrigerant Recovery is a Revenue Opportunity

    View The ACHR NEWS
    Centennial Anniversary Timeline

    The ACHR News Timeline Chart
    Submit a Letter
    Submit a letter to our editors.

    Events

    November 6, 2025

    Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

    On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

    June 9, 2026

    Before You Go All In on AI: Set Up Your Business to Actually Win

    In this webinar, we'll walk you through exactly what to get in place before you add AI to your business. You'll leave with a clear picture of where you stand today and a practical action plan to set yourself up for real results.

    View All Submit An Event

    Poll

    Summer Staff

    Are you fully staffed for the summer season?
    View Results Poll Archive

    Products

    BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

    BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

    See More Products
    A2L Refrigerants - Free Webinar - May 21, 2026

    Related Articles

    • Luring Students Toward Oil Heat Service

      See More
    • Students Choosing Careers in the Oil Heat Trade

      See More
    • Oil Heat Cares Awards Garden State Chapter for Community Services

      See More

    Related Products

    See More Products
    • HVACR-Troubleshooting-Fundamentals-Cover-Image-One-Sheet.jpg

      HVACR Troubleshooting Fundamentals - Refrigeration & Air Flow Systems Training Package for Instructors & Service Managers

    • HPOIS.png

      Heat Pump Operation, Installation, Service

    • A-Heat-Pump-Thats-Not-Delivering-Any-Air-DVD-Cover-218x300.jpg

      A Heat Pump That’s Not Delivering Any Air

    See More Products

    Related Directories

    • BVA Oils

      Our complete line of products is available for export. Most common is our refrigeration, A/C, and our ammonia line of lubricants. BVA also has a line of synthetic lubricants for green refrigerants.
    ×

    Sign Up. Stay Informed.

    The #1 trusted source for the HVACR industry since 1926

    SUBSCRIBE
    • RESOURCES
      • Advertise
      • Contact Us
      • Advisory Board
      • Classifieds
      • Submit a Letter
      • Directories
      • Store
    • ACCOUNT CENTER
      • Create an Account
      • Start a Subscription
      • Manage My Account
      • Sign Up for Newsletters
      • Visit Customer Service
      • Update Preferences
    • SERVICES
      • Marketing Services
      • Reprints
      • Market Research
      • List Rental
      • Survey/Respondent Access
    • STAY CONNECTED
      • LinkedIn
      • Facebook
      • Instagram
      • YouTube
      • X (Twitter)
    • PRIVACY
      • PRIVACY POLICY
      • TERMS & CONDITIONS
      • DO NOT SELL MY PERSONAL INFORMATION
      • PRIVACY REQUEST
      • ACCESSIBILITY

    Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

    Design, CMS, Hosting & Web Development :: ePublishing