The Mechanical Service Contractors of America (MSCA) announces the release of the MSCA Customer Service Training Series, a program of technician-oriented customer service training. The self-paced, 30-module program is designed for in-house training. For more information, contact Antoinette Shupp at 800-556-3653 or visit the MCAA/MSCA Online Store at

A technical session called “Who Killed the Compressor” will be presented during the Refrigeration Service Engineers Society (RSES) Annual Conference on Saturday, October 28. Attendees will learn the principal causes of compressor failure and how to determine the type of failure. For further conference information, call 847-297-6464.

The Air Conditioning Contractors of Arizona (ACCA) of Phoenix, AZ has teamed with Maggie’s Place to provide aid to this home that helps expectant mothers in need. ACCA collected money from its members to purchase various items needed for the home.