“As the challenges of maintaining and manufacturing field-service equipment grew more complex, we pushed ourselves to evolve our product alongside the demands of the industry,” said Aaron Salow, founder and CEO of XOi. “KKR’s strategic partnership will help us meet and exceed every stakeholder's expectations of sustainability, profitability, and transparency.”

“We believe XOi’s comprehensive software stands apart in the field-service space not only because it allows technicians to view and adjust multiple workflows in one efficient platform, but also for its ability to normalize and enrich field-service asset-specific data,” said Jake Heller, a KKR partner and head of its technology growth team in the Americas. “The addition of Specifx further enhances XOi’s database offering. We look forward to working with the entire XOi team as they continue to innovate for their customers across the field-service ecosystem.”

Prior to its acquisition, Specifx helped expand XOi’s Insights product, which provides unique asset origination, performance, and diagnostics information.

“Today marks a defining moment in our growth and we are thrilled to join forces with XOi,” said Ryan Martineau, founder and CEO of Specifx. “XOi’s extremely impressive platform, coupled with a shared mission and common customer base, allows us to accelerate our vision of next-generation, asset-centric solutions that simplify the day-to-day operations for our customers."