All resources are developed by experienced industry experts and designed to help residential and commercial contractors build knowledge on topics that include new residential and commercial heat pump equipment, electrification, and low-GWP refrigerants.

“Our industry is in a state of rapid transformation, with several major regulations going into effect, and contractors need up-to-date information to meet these evolving demands,” said Christyn Mueller, manager of commercial learning at Johnson Controls. “Our goal has always been to serve the industry as a resource. We’ve designed our newest training programs for the year ahead to focus on accessibility and affordability so more contractors can get the information they need to be successful and better serve their customers.”

Fast advancements in technology and evolving regulations have created a need for contractors to build on their existing knowledge, a press release from the company said. The Ducted Systems Academy provides an opportunity for contractors to gain hands-on experience with new equipment, including the latest commercial and residential heat pumps and low-GWP refrigerant systems. The 2024 program offers 40 courses that range from commercial startup and commissioning to product essentials and customer-service training.

Johnson Controls has reduced course fees and is offering train-the-trainer options for some residential technical courses to enable a single contractor to complete the in-person training and recreate the experience at his or her own location. Additionally, tuition offset programs are available based on partnership program levels.

“We have a trade that demands correct answers the first time,” said Stephen Love, technical service manager, Johnstone Supply. “The partnership between Johnson Controls and Johnstone Supply allows us the ability to have great technical training resources. In turn, it allows our participants to learn, practice, and perfect their trade at the Johnson Controls Ducted Systems Academy.”

Available within the Ducted Systems Solutions App, One-Minute Expert is a group of tools that provides instant access to quick reference guides, approximately 100 videos and customer-facing resources on one easy-to-use platform. The program is free and designed to provide valuable insights on important topics such as low-GWP refrigerants, new equipment installation, electrification, and heat pump knowledge — all within a new, time-saving format, the company said. New resources are being added monthly.

In response to the industry’s workforce development needs, Johnson Controls has relaunched its proven Tech Foundry, an immersive residential and commercial contractor training program in a hybrid format designed to fit within busy schedules. The 10-week course integrates remote and live learning with mentor support and peer interaction to review topics such as refrigeration systems and compressors, tubing and piping, ventilation systems, and heating and cooling loads. A network of local labs is utilized throughout the online session to provide weekly hands-on experiences, and the program culminates with a three-day, hands-on program at the Ducted Systems Academy.

For contractors unable to attend in-person trainings, a series of webinars will be introduced in 2024 that cover new product introductions, competitive differentiation, sales skills, and low-GWP refrigerants. Additionally, virtual recertification options are available to individuals who have previously received in-person startup and commissioning certification. 

For more information about the Johnson Controls Ducted Systems Academy and to preview the 2024 course catalog, please visit DuctedSystemsAcademy.com.