NORMAN, Okla. - Johnson Controls is now providing online technical training to York® dealers as part of its Liberties™ Program.

The online technical training is part of the ProficienTECH training system. ProficienTECH online training is a self-paced learning system accessible to registered York Liberties dealers 24/7, enabling them to learn at their own pace and on their own schedule. Each session in the interactive tool is narrated with full audio and user-controlled features. Dealers are able to check their skills as they advance through a course and are required to take an online exam at the conclusion of the program.

“The addition of the ProficienTECH online learning system to our Liberties offering provides dealers with another tool to help them succeed while maintaining their independence,” said Brian Batt, technical training specialist for Johnson Controls-Unitary Products. “Dealers choose when and where they want to learn, at a pace that is comfortable for them. The learning system targets specific products and provides dealers with critical information and technical guidance. This allows dealers to install and service the products they sell and provide a level of customer satisfaction unmatched by their competitors.”

Recent courses examined York modulating gas furnaces and York air conditioning systems. Upcoming courses will cover heat pump systems, 33-inch single-stage gas furnaces, and R-410A refrigerant.

The Liberties Program also provides other services designed to help participating dealers manage their businesses. Features of the Liberties program include special leasing options, financial programs, professionally designed sales and marketing tools, training programs, and employee benefits.

Interested dealers should contact their local York distributor to sign up for the online technical training program or to learn more about the Liberties Program.

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Publication date:05/05/2008