ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
HVAC ContractingNewsBusiness ManagementGuest Column

What Does SEER Mean to Homeowners?

It may be tricky explaining the transition from SEER to SEER2 to homeowners

By Nicholas Orth
HVAC Dealers and Homeowners
The way HVACR dealers talk to homeowners at the kitchen table matters. (Image courtesy of Allied Air Enterprises)
March 25, 2023

In short, in the HVAC industry, seasonal energy efficiency ratio (SEER) means little to nothing to a homeowner. The unfortunate truth about HVAC equipment and consumers is they never think about it unless something goes wrong or they don’t have the comfort levels they expect.

Just to review, the overall transition that heralded an increase in minimum efficiency was highlighted by several changes in 2023. For example, SEER2, EER2, HSPF2. The move to SEER2 was due to the U.S. Department of Energy (DOE) being obligated to ensure test labs represent an average use cycle. Other changes included:

  • 1ph split AC & HP minimum efficiency;
  • AC Minimum Efficiency- increased 7% to 8% in 2023~ +1 SEER2 in each region;
  • Energy Star 6.1 requirements and Consortium for Energy Efficiency (CEE) efficiency tiers;
  • Energy Guide labels; and
  • Requirements to qualify for 25C tax credits.

What stayed the same in 2023:

  • Three regions: North, Southeast, and Southwest;
  • 1-ph packaged minimum efficiency; and
  • Record keeping and enforcements.

But, it’s tricky explaining the transition from SEER to SEER2 to homeowners, and why the energy numbers on their unit’s labels don’t look as impressive. SEER is the standard measure of efficiency for heat pumps and air conditioning systems. Not for the sales talk, but SEER is the ratio of total cooling capacity during normal periods of operation divided by the total electric energy input over that same period. This ratio divides Btu by watt-hours.

The higher the SEER, the less electricity is required for the A/C unit to cool the space. The DOE had a minimum energy conservation standard of 13 SEER in the Northern region and 14 SEER in the South. Exceeding those standard SEER ratings of 14 or more would obtain Energy Star certification. Energy Star recognizes units with superior efficiency based on the current efficiency rating systems. But, now, from a homeowner’s point of view, the new standard’s numbers don’t seem to align.

In general, consumers may know heating and cooling units are a major contributor to their overall utility bills and that their equipment’s efficiency matters, but terms like 14 SEER don’t translate to anything relatable. The fact that minimum efficiency ratings for HVAC are increasing is great news for homeowners’ utility bills and the environment. New air conditioners or heat pumps below 13 or 14 will no longer be manufactured, though some regions will still allow those units to be sold and installed. A professional can simply explain that their old unit is 10 SEER, and the new one is going to perform better and more efficiently. Or, ballpark some estimates with the energy savings calculators available online.

Thinking forward, if we consider the new 2023 efficiency test standards in place and SEER2 as the new efficiency metric — the way dealers talk to homeowners at the kitchen table matters. For example, if the dealer before you provided an estimate referencing a 14-SEER unit, and you come in behind them talking SEER2, this may cause confusion. The homeowner’s perception (how did we go from 15 to 14.3?) might be that they’re being offered a less-efficient system at a similar or even a higher price point. Not good for closing the sale.

For the foreseeable future, it will likely be best to plainly talk about SEER and SEER2 and spend the time educating the consumer on what to look out for while shopping for something we know they don’t fully understand. Become their trusted adviser by showing it isn’t an apples-to-apples comparison, and while SEER2 may appear lower, that same system under the old test standards would get a higher rating.

A really simple analogy for the kitchen table is to compare SEER to MPG and highway miles and SEER2 to city miles. Different driving conditions on the same vehicle can produce varied results for fuel efficiency, and it’s the same for our equipment. The AHRI Directory is updated with SEER2 metrics for system matches. Use this tool to help lend credibility and provide homeowners with the peace of mind they’re looking for.

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

KEYWORDS: efficiency standards energy efficiency SEER

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

 

Nicholas orth
Nicholas Orth is a senior marketing manager at Allied Air Enterprises. He has been with the company for 20 years, serving three of those years with parent company Lennox Intl. He currently supports Armstrong Air, AirEase, Concord, Allied, and Ducane residential equipment lines. He oversees the strategic vision for branding, messaging, advertising, digital, dealer programs, and promotions. His previous positions include senior product manager - packaged equipment for LII; manager, commercial marketing at Allied.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • HVAC-enrollment

    The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

    A new wave of future technicians is entering the pipeline.  
    News
    By: Matt Jachman
  • 2025 Top 40 Under 40

    2025 Top 40 Under 40 HVACR Professionals List

    The 11th annual Top 40 Under 40 list highlights those...
    HVAC Residential Market
    By: Hannah Belloli-Oster
  • LG Ductless Mini-Split Systems

    The 9 Types of Heat Pumps

    As the U.S. moves toward electrification, heat pumps are...
    News
    By: Joanna R. Turpin
Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • An illustration shows a house with a geothermal heating system. Pipes are depicted running underground.
    Sponsored byClimateMaster

    Residential Tax Credits Are Ending, But Demand Continues

  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

Popular Stories

price-raising-practices.jpg

Rising Costs Force Contractors to Take a Harder Look at Pricing

DOE-sign.jpg

HVAC Groups Support DOE’s Rulemaking to Cut Energy Efficiency Mandates

Data-Center-Inspection.jpg

Can HVAC Train Enough Technicians for the Data Center Boom?

HARDI lolgo navy

HARDI Distributors' Sales Down Nearly 5% in May

Industry-Ethics_-Service-Calls.jpg

HVAC Contractor Agrees to $300K Settlement Over Alleged Deceptive Sales Practices

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

July 22, 2026

Designing VRF Systems Using A2L Refrigerant

In this session, we will cover how to design VRF systems for the U.S. market using new A2L refrigerants. These systems provide an advanced zoning solution by using inverter technology to deliver precise heating and cooling control across multiple zones and spaces.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
Designing Systems Using A2L Refrigerant - Free Webinar - 7/22/2026

Related Articles

  • Tim Murphy of Tropic Supply

    What Does the Inflation Reduction Act Mean to Your HVACR Customers?

    See More
  • What Does HVAC Mean to You?

    See More
  • What Does the EPA’s Clean Power Plan Mean to HVACR?

    See More

Events

View AllSubmit An Event
  • April 14, 2026

    Inside HVAC Lending: What Contractors Need to Know to Close More Sales

    On Demand From this webinar, attendees will learn how to use financing as a strategic sales tool for growth in a repair market. 
View AllSubmit An Event

Related Directories

  • Nordyne, a Rheem Co.

    We manufacture top-tier residential and manufactured housing HVAC equipment that contractors love to install, homeowners comfortably enjoy and our partners proudly carry.
  • Alliance to Save Energy

    Coalition of business, government, environmental, consumer leaders promoting the efficient and clean use of energy worldwide to benefit consumers, the environment, the economy, national security.
  • A to Z Sales & Marketing

    We strive to revolutionize indoor living through innovative solutions that improve air quality, enhance comfort, and promote sustainable living for people around the world.
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing