"With the launch of Warranty Your Way, we are setting the new standard for HVAC manufacturer limited warranties and continuing Lennox' legacy of innovation in all aspects of the industry," said Quan Nguyen, VP and general manager at Lennox Industries. "We're giving homeowners the transparency and peace of mind to feel confident about their warranty parts and labor coverage and keep their home comfort system performing optimally. Through our new industry-leading warranty offering, we're proving that perfect air isn't just something Lennox talks about — it's something we stand behind."

According to a recent study conducted by Lennox, "warranty" was the number one frustration for homeowners. When a failure occurs, the average cost of repair is 85% labor and only 15% parts, leading to unexpected costly repairs for both the homeowner and dealer. With Warranty Your Way, Lennox is giving homeowners personalized, easy-to-understand complete coverage options and providing dealers with the market differentiation to help them stand out in a competitive market.

"Dealers are the core of our company, and we are constantly seeking ways to improve their business as well as enhance the homeowner experience," said Kim McGill, VP of marketing at Lennox Industries. "The Warranty Your Way limited warranty coverage options provide customizable labor coverage packages that best fit our dealers' business models and the homeowner's needs, leading to stronger customer relationships and upward business growth for our network of exceptional dealers."

Additional labor coverage can be purchased through the Comfort Shield program, which is provided by Service Net Warranty, LLC, part of AIG, and is transferable.