“This is a free app that contains several pressure temperature charts for multiple refrigerants,” said Uptmore. “It is helpful for troubleshooting HVAC issues.”

Seek Thermal

Seek Thermal is an app that, after purchasing an add-on camera for a phone, allows technicians and contractors to portably visualize thermal energy. According to its website, the app and its accompanying camera allow people to detect, inspect, measure, and visualize thermal energy from a smartphone or tablet.

According to the app description, the capabilities of this app/camera combo include turning a device into a thermal imaging camera; capturing, sharing, storing, and documenting thermal photos and videos; taking spot temperatures and thermal images entire scenes; inspecting, diagnosing, and assessing sources quickly; examining objects in daylight, darkness, and through obscurants; and navigating between multiple viewing modes and color palettes

Testo Smart Probes

“This is a free app that requires the purchase of Testo probes,” said Uptmore. “It allows the probes to connect via Bluetooth to your phone for HVAC troubleshooting.”

According to the app store description, the Testo Smart Probes app allows for remote control and data collection. The app can control and monitor the Testo 552 or Testo 770-3 probes wirelessly via a smartphone or tablet. It can also monitor trends, recording the data and sending them in the form of an Excel sheet. Up to six smart probes can be connected at once at a range of about 15 meters. PDF reports can be generated and can include a photo of the measurement location.

Application specific menus include “A/C + Refrigeration” for automatic calculation of system parameters like superheat or subcooling, “Volume Flow (outlet/duct)” for easy setup of measurement and performing punctual or continuous measurement, and “IR Temperature and Mold Indication” for contactless temperature measurement with fast photo documentation and detection of areas with mold risk.

Copeland Mobile

Uptmore said that he found Copeland’s free Copeland Mobile app useful.

“This is a free app from Copeland and is very useful when troubleshooting their compressors,” said Uptmore. “Several of my technicians have this app.”

In this app, scanning the barcode of a compressor or searching for a model number will pull up the product’s specifications. Users can also talk with a representative and check the availability or product replacement at nearby wholesalers.

AE Bulletins

Uptmore also recommended the AE Bulletins app from Emerson. According to the app description, it serves as a technical reference. Documentation from the app can be shared through email and text messages, and a search function and dropdown list of bulletin categories improve the app’s ease of use. It includes over 1,000 frequently asked questions, automatically syncs with new and updated bulletins, and hosts documents on common refrigerants and oils.

Lennox Prodigy

He also recommended the Lennox Prodigy app for those wanting access to technician information on Lennox products. The application includes troubleshooting guides and a list of configuration parameters for Lennox products, as well as how-to videos, alarm lookup tables with step-by-step troubleshooting guides, and frequently asked questions.

CoolCloud HVAC

Smith said that his technicians find a great benefit in using the Goodman CoolCloud HVAC app. According to the app description, it allows technicians to connect and communicate wirelessly via Bluetooth with Goodman and Amana air handler and furnace control boards. This wireless connection allows for an easier way to service and maintain equipment, make configuration adjustments, gain equipment status, perform diagnostics, and view fault code history.

“The Goodman app is great because it saves time so that a tech can be starting up the a/c outside and adjusting the settings on the furnace without running back and forth or sending their helper to do it,” said Smith. “It allows us more time to train helpers and quickly get the system dialed in for a precision installation.”

ABM-200

Smith recommended the ABM-200 app, which works with the AAB Smart Tools ABM-200 device. When working with the device, the sensors and app work to measure, calculate, and display data including the system’s airflow velocity, airflow volume, dry bulb temperature, wet bulb temperature, relative humidity, feels-like temperature, dew point, air density, wind speed/direction/gusts, indoor versus outdoor conditions, and barometric pressure. It also generates personalized professional reports.

“I like the ABM Airflow app because it allows my sales team to quickly check problematic airflow areas without need to spend thousands on flow hoods for sales calls,” said Smith. “It’s also great for our ductwork team, as they can quickly show the change in airflow from before and after ductwork repairs and sealing along with our certification of sealing documents.”

Ductalator

The ductalator app is a calculator that allows technicians to remotely calculate flow rate, diameter, velocity, friction rate, duct length, duct size, and other details.

“Ductalator is very basic but so much easier to use than carrying around an old slide style,” Smith said.

ServiceTitan

Travis Smith’s company uses ServiceTitan as its full customer resource management system (CRM).

“I love ServiceTitan; nothing else even comes close to comparing,” he said. “It costs more and is worth every penny if it is set up properly.”

The mobile app connects this system to technicians in the field. Through a tablet, technicians will be given access to all of the information that a CSR collected when booking the call, such as the customer’s name, address, additional notes, and even the initial call from the app.

The mobile app allows technicians to access customer profiles, job histories, prior invoices, and photos while at the customer’s property. In addition to this, the app allows technicians to browse manufacturer videos and product information and receive digital payment on-site.