ARS/Rescue Rooter Celebrates Employees and Service Centers
American Residential Services (ARS) held its National Annual Meeting during the last week of October in Bonita Springs, Floruda. The meeting included an awards banquet that recognized the many accomplishments made by the organization's high performers.
ARS celebrated its eleventh year in business in September of 2017, and the privately-held company has seen tremendous growth. Additionally, 2017 marked an exciting new partnership for ARS with Google and Nest. Now, the organization has more than 70 locally-manager service centers in their network and spans 23 states across the country.
The leadership of ARS credits their employees for their success; "We would not be where we are today as the leading company in our HVAC and plumbing fields without our best-in-class employees," said Dave Slott, co-CEO of ARS. "Their hard work, professionalism, willingness to evolve, and ability to make our customers happy is the key to our success."
ARS recognized the high-achieving branches and top company performers, and they include the following:
Customer Service/Quality Branch of the Year (Plumbing): Rescue Rooter Portland
Customer Service/Quality Branch of the Year (HVAC): Columbus Worthington Air
Home Depot Branch of the Year (Plumbing): ARS of Myrtle Beach
Home Depot Branch of the Year (HVAC): ARS of Vero Beach
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Corporate Support Award: Caroline Giovannetti
Safety Branch of the Year: ARS of Illinois
Safety Branch of the Year (Mid-Atlantic): Conway Services
Safety Branch of the Year (North Carolina): ARS of Raleigh
Safety Branch of the Year (Texas): Rescue Rooter Dallas
Safety Branch of the Year (Southeast): ARS of Columbia
Safety Branch of the Year (Southern California): Rescue Rooter San Diego
Safety Branch of the Year (Florida): ARS of Miami
Safety Branch of the Year (RightTime): ARS of Colorado
Safety Branch of the Year (West Division HVAC): Beutler Air Conditioning and Plumbing
Overall Safety Branch of the Year: Rescue Rooter Portland
Most Improved Branch: ARS of Myrtle Beach
Largest Revenue Increase (Plumbing): ARS of Houston North
Largest Revenue Increase (HVAC): ARS of Houston North
Turn-Around Branch of the Year: Beutler Air Conditioning and Plumbing
Highest Margin Branch (Plumbing): Rescue Rooter Portland
Highest Margin Branch (HVAC/Combo): Columbus Worthington Air
Most Profitable Branch in Dollars (Plumbing): ARS of Houston North
Most Improved Combo Shop Gross Profit (Plumbing): ARS of Houston South
Most Profitable Branch in Dollars (HVAC/Combo): ARS of Houston North
Most Improved Region: Southeast Region
Net Promoter Score (West Zone): Rescue Rooter Seattle
Net Promoter Score (North Zone): ARS of Detroit
Net Promoter Score (East Zone): ARS of Manassas
Division of the Year: Texas Division
General Manager of the Year: Joey Dooley – ARS of Houston North
ARS is proud of the achievements of all of their employees and their ability to keep ARS as a leader in their industry.
Publication date: 11/13/2017
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