GLENDALE, Calif. — ServiceTitan, a leading provider of business management software for residential HVAC, plumbing, and electrical businesses, announced its newest partnership with The New Flat Rate. The partnership was formed to provide residential contractors using ServiceTitan the option to leverage The New Flat Rate's three-tier 'Good, Better, Best' menu pricing system. The price book comes with easy-to-understand task descriptions and thousands of images to help technicians communicate to homeowners the value they are receiving, ultimately improving the customer experience, and driving sales.

"Our partnership with The New Flat Rate will give ServiceTitan users the ability to deliver an amazing customer experience while eliminating the stress of selling for technicians," said Vahe Kuzoyan, president and co-founder of ServiceTitan. "We're excited to partner with The New Flat Rate and fill this need for our users,"

Consumers today want explanations of the product they’re offered in seconds, so it's increasingly important to provide visually enhancing images and clear descriptions. "When given choices, customers buy more than you could ever sell them. We are honored to partner with ServiceTitan to provide an avenue for contractors to offer a menu of choices in the home. This not only increases their profitability but also customer satisfaction by removing the sales pressure," said Danielle Putnam, president of The New Flat Rate.

The New Flat Rate optimized price book in ServiceTitan offers the following key features and enhancements:

  • Easy setup. Get your price book up and running in a week or less
  • A complete pricing system with easy-to-understand descriptions, photos, warranties, and upsell opportunities
  • Effortless conversion of repair descriptions and “good, better, best” photos
  • Thousands of images automatically included

To learn more about ServiceTitan's partnership with The New Flat Rate, visit

Publication date: 12/9/2016

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