|Contractors look at a tool during the first OESP Road Show, which recently took place in Connecticut. The new concept is designed to give attendees the greatest return on their investment.|
EAST PETERSBURG, Pa. — Oil and Energy Service Professionals (OESP) held its first Road Show at Mohegan Sun in Connecticut and offered attendees and exhibitors a personal take on the traditional conference and trade show format.
“This new, condensed, two-day format takes into account the value of attendee and exhibitor time and was designed to give them the greatest return on their investment,” said Judy Garber, executive director, OESP. “For years, we have watched floor traffic of many conventions and trade shows on the decline. What we’ve learned is that our typical attendee does not want to spend more than one night away from home and work for an event. They would prefer to travel no more than 100 miles. And many owners do not want to send their technicians into a city to attend an event.”
The Road Show’s educational program featured more than 13 hours of managerial and technical classes with plenty of opportunities to earn North American Technician Excellence (NATE) and National Oilheat Research Alliance (NORA) continuing education units (CEUs). Companies like Peterson Oil were drawn to the Road Show’s course offerings. The company takes pride in the fact that all of its team members are gold-certified. The Road Show’s condensed schedule gave them access to quality education, but did not take them away from work for long.
The managerial classes offered a sneak peek at OESP’s Professional Service Manager’s Academy with sessions on the true cost of a call back, the impacts of recurring service revenue, and implementing change. There were also seminars about how to gain customers and increase referrals, low-rate financing for energy-efficient heating systems, budgeting, and risk management. The technical and sales workshops covered smart pumps, controls and resets, duct design, ventilation, outdoor reset controls, mini splits, radiant, future energy trends, and more.
Publication date: 6/30/2014