Robert Mullis

ARLINGTON, Va. – North American Technician Excellence (NATE), non-profit certification organization for HVACR technicians, will recognize three technicians as Top Techs. This year’s Top Techs include Ken Fulk of Duncan Supply Co.,Inc. in Indianapolis; Eric Kaiser of Appel Heating & Air Conditioning in Carmel, Ind.; and Robert Mullis of Love Heating and Cooling in Indianapolis, Ind.

Ken Fulk, who has been working in the HVACR industry for 37 years, is a field service representative. He holds NATE service and installation certifications in air conditioning, air distribution, gas furnace, heat pump, and light commercial refrigeration.

According to Fulk, “My NATE certification verifies that I have proven my abilities to perform at the industry’s highest standards, which ultimately benefits both my company and my customers.”

Ken Fulk

Eric Kaiser is a residential and light commercial service and installation technician. He holds NATE service and installation certifications in air conditioning and heat pump.

Kaiser noted, “I got my start in the HVAC industry with Heuman Heating & A/C Inc. in Sparta, Ill.; after a short time in the industry, I quickly realized that this arena requires extensive knowledge beyond what I had been taught in the basic classes I had completed. I sought out additional opportunities for training through various channels and ultimately obtained NATE certification, which serves as a benchmark of my proficiency today. Since this is a constantly evolving industry, I continue to learn new things and improve my skills to stay ahead of the curve.”

Eric Kaiser

Robert Mullis, who has 18 years of industry experience, is a field supervisor service technician. Mullis holds NATE service and installation certifications in air conditioning, air distribution, gas furnace, and heat pump.

“Maintaining NATE certification is an ongoing process that ensures that I have the ability to offer my customers superior service,” said Mullis. “By continuously working to hone my skills and knowledge, I stay up to speed on all of the latest advancements in technology, and my NATE certification is proof of that.”

Peter Schwartz, president and CEO of NATE, stated, “We look forward to honoring Ken, Eric, and Robert for their achievements and showcasing their commitment to excellence. … These Top Techs exemplify industry excellence, and they should take great pride in the extensive knowledge and quality service they offer their customers.”

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Publication date: 09/26/2011