RSES Offers Guide for Techs
Oftentimes, HVACR technicians are trained how to make the company more money rather than focusing on their personal development. “Tech to Tech” is a resource that contains valuable tips technicians can apply to their daily routine, which can help increase their own earnings and benefit the company as well.
“I wrote this book because I keep hearing and reading about the low pay in the HVACR industry, and because I know that service technicians can increase their income by incorporating a few simple techniques to their daily duties to increase their value to their company,” Reak said.
The 13-chapter manual helps technicians determine their value using three specific factors. It also illustrates how to show value through certification; discusses the benefits of knowing your product; provides pre-call and post-call practices; and covers handling callbacks, payments, and service agreements.
According to Renee Tomlinson, RSES director of operations, “This manual is written by a tech for a tech making it easy to understand, relate to, and ultimately implement.”
The manual can be purchased by calling 800-297-5660 or by visiting www.rses.org and selecting “Online Store” and then “Reference-Personal Development.”
Publication date: 08/16/2010