Now, consumers expect businesses to present pricing upfront and online.

Customer feedback about search functionality reflects one side of the push-and-pull dynamic that HVAC distributors face in e-commerce.

COVID-19 work-related fallout has instigated an unexpected wave of instability and re-evaluation when it comes to purchasing habits.

Epicor Commerce Connect Express (ECC Express) is a new portal to its existing Epicor Commerce Connect solution.

A growing number of consumers are purchasing HVAC equipment online, and they need qualified professionals to install it.

StrikeTru will restructure Nationwide Industrial Supply’s product information management for e-commerce

Inform eCommerce Pro is a highly customizable technology designed for easy deployment sup-ported by Inform ERP’s embedded product information management.

While the online experience is important, it’s important to remember that your e-commerce capabilities will most likely supplement rather than replace the more traditional B2B sales channels.

What happens when digital-buying millennials increasingly take over B2B buying, and they find lower prices for equal or better goods from online sellers?

How do HVAC distributors use the internet to pursue business outside their own geographical areas? After all, the internet has done nothing if not enabled a fledgling bookselling outfit to become a massive commerce giant. Would the Wayfair decision have an impact?