In the class by BDR, dealers learn the opportunity cost of a lost labor hour as well as how to leverage their existing crews into the most productive and efficient revenue-generating team possible. Attendees will learn to leverage their retrofit, new construction, light commercial, service, and installation crews to maximize profit through labor-saving techniques.
The class outline is:
- Class mission;
- Managing the human factor;
- Financial impact of labor and inventory management;
- Estimates and contracts;
- Job setup and management;
- Hiring, training, and time management;
- Job descriptions, procedures and performance;
- Service;
- Commercial; and
- Soft side of labor management/implementation.