ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
HVAC ContractingBusiness Management

Great Business Leadership Depends on Your Chosen Circle

The people around you have a massive influence on your leadership skills

By Jack Tester
Office-Group
September 11, 2019

Nothing can be done without leadership. Every neighborhood coalition and church needs leaders. Every book club has to have someone to initiate it and keep it going; every family vacation needs someone in charge of planning.

It’s the same with business. Successful companies have a leader — or more than one leader — standing behind them, ensuring their survival, continuation, and future. Actually, businesses can’t move forward without many leaders planning the next steps. Leadership from a group of committed employees — not customers, not markets, not software — is the most important determining factor for success in a business.

A good business has good leadership. A great business has great leadership. 

Great leadership isn’t something you can luck out on, or fake for an extended amount of time. Great leadership is developed carefully and intentionally; it involves constant learning and growth. Great leaders are hungry for new knowledge. They’re humble enough to know they don’t know everything. They seek to improve themselves with education, training, practice, and discipline. The leadership development journey is never done.

We recognize these common traits in great leaders. As a CEO, I’m always seeking to grow, and I recognize excellent leaders when I meet them. You may be a good leader right now; you may even be a great leader. When it comes to a great business with great leadership, there’s one critical trait that’s frequently overlooked.

To understand, let’s talk about the people we spend time with.

Much has been written about the importance of the friends in our lives. Studies have shown that most people’s income will be within 10 percent of the income of their closest friends. That’s a narrow bandwidth. We tend to share similar traits with those we spend the most time with. Our friends influence us.

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

If we see a friend growing and earning more, subconsciously we likely want to grow and earn more too. If a close friend is stuck or declining, sometimes it might feel more acceptable for us to do the same thing.    

The Law of the Inner Circle 

John Maxwell, a great leadership author and speaker, codified the Law of the Inner Circle. The law states those closest to us will determine our potential as a leader. And if leadership is the critical success ingredient in a company, then they determine the potential of the business as well.

As business leaders, the people who report to us on our organizational chart are more important to our potential and the potential of our companies than our personal friends. The people we surround ourselves with at work see us more than almost anyone else. They have a huge impact on our day-to-day lives. Those who directly report to us are the ones who have influence on the success or failure of our leadership, and therefore our business. 

If we believe that a truly great, influential leader creates other leaders, who in turn create other leaders, then it’s up to us to surround ourselves with people who will inspire us and encourage us to grow. We must then commit to and take personal responsibility for growing these people as leaders.

This is job #1 if we want to grow great companies. We must grow the leadership ability of those who report to us. It’s not just about new software, focused training, and great-looking trucks. Not even close. Remember: everything rises and falls on leadership. Even with the software, the training, and the trucks — even with high-potential employees and an ideal market — if you don’t have great leadership, you likely won’t use the tools you have to their fullest capabilities, and your high-potential employees will not turn into high-performing employees. Without solid leadership, a business can be full of potential and still not succeed.

If you want to grow your potential as a leader, your first job is to grow yourself. Great leaders aren’t born; they’re made. And they’re made during the day-to-day challenges and successes that we experience with our carefully chosen leadership teams and employees. Choose these people wisely, then commit to growing their leadership — they’re more important to your potential than you know.

Submit your own guest content here!

KEYWORDS: Leadership and HVACR people management

Share This Story

Jack tester achr

Jack Tester is president & CEO of Nexstar Network, a business development and training organization serving hundreds of independent plumbing, HVAC, and electrical contractors in North America and internationally. He can be reached at 651-789-8512 or jackt@nexstarnetwork.com.

Recent Comments

Great article

Agree Completly

Butch Welsch

People who really want the job are the...

Nexstar Network Training Implementation Coach

Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

HVAC-Price-Increase-graphic

HVAC Price Increase List: June 2026

Trump-Section-232.jpg

Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

R410A-Refrigerant-Cylinder.jpg

Refrigerant Recovery is a Revenue Opportunity

Heat-pump-cutaway.jpg

PFAS Rules and A2L Building Codes Continue to Evolve

Kroger.jpg

Kroger to Spend $100 Million to Reduce Refrigerant Leaks

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

June 9, 2026

Before You Go All In on AI: Set Up Your Business to Actually Win

In this webinar, we'll walk you through exactly what to get in place before you add AI to your business. You'll leave with a clear picture of where you stand today and a practical action plan to set yourself up for real results.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
A2L Refrigerants - Free Webinar - May 21, 2026
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing