ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account

Garbled Fax Points Out Possible ‘Best Contractor’ Entry

By Mark Skaer
November 30, 2001
The fax was, to say the least, very difficult to read. Many of the words in the one-page handwritten letter were smudged and, as a result, illegible. The fax machines, apparently, did their respective jobs in getting the piece of paper from Point A to Point B, but the message did get garbled in the process.

“I feel the best contractor to work for is Climate Control Co. in Glenwood Springs. My husband … worked for them going on … years. … This company went …”

Able only to make out a few more words thereafter, I quickly glanced at the signature. The first name was legible — “Gina” — but not the last name. Thank goodness the sender included a phone number. She had to be notified. If the intent was to nominate a firm for The News’ 2002 “Best Contractor To Work For” contest, the person had to submit a completed entry form, just like everyone else.

A quick call was made to the 970 area code.

“Gina?”

“Yes,” came the somewhat faint reply.

“I have the fax you sent. I must tell you, though, it is hard to read. Can you help me here?”

IF SHE HAD A VOTE …

As Gina filled in the missing words, the sad story of Skip Bitner unfolded. Skip was a 61-year-old master technician for Climate Control Co., which I now know is out of Glenwood Springs, CO. Mr. Bitner, who had worked for Climate Control three years, passed away on October 4.

In this case, “Gina” is Virginia Bitner, Skip’s wife. Mrs. Bitner was having a difficult time describing that fateful day when her husband died from a massive heart attack. Her voice cracked at times and she excused herself often. The missing words revealed the following message:

“My husband had worked for them going on three years until his sudden death. This company went out of its way to help me deal with my husband’s funeral. They checked in on me and were very sincere if I needed anything. They were there for me. I believe they deserve a special award. Climate Control of Glenwood Springs, Colorado, knows how to look out for its staff.”

Not included in the note was the fact that owner Mark Fergun took care of Skip’s funeral bill. It was obvious that Mrs. Bitner was touched by Fergun’s workers, who came en masse to her husband’s memorial service at Our Kingdom Hall Church.

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

“They have reached out,” said Gina. “I just wanted to let you know that. My husband used to read your publication.”

Because she still wanted to show her thanks in a special way, I encouraged her to fill out an official “Best Contractor” entry form, which can always be found on our website, www.achrnews.com.

Even though she may not be employed by Climate Control, I encouraged her to do her best in completing the online form — or, to have someone from Climate Control fill in the blanks.

“You are looking for the best contractors to work for, aren’t you?” she asked.

Yes, Virginia, we are.

YOU CAN’T WIN IF YOU DON’T ENTER

To say Climate Control has the inside track to being named The News’ best contractor to work for from the West/Pacific region … well … it is far, far too early to tell. However, getting glowing testimonies will not hurt any contractor’s chances.

The key, though, is to enter. Simply, one cannot win if one does not even enter. And, to date, Climate Control has not.

Maybe that’s still on its “to do” list. Time will tell. Going on past history and flow of entries, let’s just say contractors can be like many Christmas shoppers. Translation: Many wait until the last minute.

But know this: The deadline to enter the contest is December 31. And, if you don’t want to enter online, you can fill out and mail in the form found on page 25 of this week’s issue.

Those who win never regret having taken the time.

“It came as a pleasant surprise to see a picture of our commercial servicemen being used in this year’s promotion for your ‘Best Contractor To Work For’ contest,” recently wrote Richard D. Hoffman, president of Atomatic Mechanical Services Inc., Hoffman Estates, IL.

“We’d like to thank you again for the privilege of being chosen the 2000 Midwest-Great Lakes winner and encourage all of your readers to take part in this year’s competition. The overall experience was a pleasure and an honor (not to mention great fun), and we’d recommend it to everyone.”

What are you waiting for?

Skaer is editor-in-chief. He can be reached at 248-244-6446, 248-362-0317 (fax); markskaer@achrnews.com (e-mail).

Publication date: 12/3/2001

Share This Story

Mark Skaer Senior Editor. E-mail him at markskaer@achrnews.com.

Recent Comments

Very good...

Commercial ITC & the Limited-use property Doc allowing 3rd party leasing of commercial geo systems

Energy Star and trust

HVACR TECHNICIAN

Opp

Blog Roll

Editors Blog

Guest Blog

Opinions

Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

HVAC-Price-Increase-graphic

HVAC Price Increase List: June 2026

Trump-Section-232.jpg

Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

Refrigerants-and-gauge.jpg

HVAC Industry Warns of Counterfeit Refrigerants Entering U.S. Supply Chain

U.S. Supreme Court building

95% Furnace Efficiency Rule to Get New Hearing

Midea-training.jpg

HVAC Workforce Crisis Expands Beyond Technicians to Instructor Shortages

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

June 23, 2026

HVAC Duct Sealing Mastics: Why Selection Matters

In this webinar we will detail what HVAC material buyers and technicians need to know when selecting duct mastics, including matching mastic to substrate, alternatives to liquid mastic, and where UL 181 Listings fit into real world installations.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
Decarbonization Without Disruption - Free Webinar - 6/17/2026
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing