In This Podcast:

John LanierJohn Lanier, chief operating officer for North American Technician Excellence (NATE), talks about how he’s settling into the position, what experience and skills he brings to the organization, and what he hopes to accomplish at NATE.

Q: Welcome to NATE. Can you tell us a little bit more about your background?

A: I’m honored to have the opportunity to lead this organization. NATE plays such a pivotal role in the ongoing training of technicians and I’m excited to be a part of that effort. I grew up in a small town just west of Minneapolis, up in frozen Minnesota and studied economics at the University of Minnesota.

Q: You have a bachelor’s of science in economics degree. How will that help you as the leader of NATE?

A: Economics looks at the interaction between production distribution and consumption of goods and services in our economy. At NATE we play a key role in the HVACR space in the partnership between manufacturers, distributors, contractors, consumers, and ultimately the technician. That interplay between all those different aspects of the HVACR economy — we have to take full advantage of all those relationships and do all we can to ensure the supply of qualified technicians keeps pace with the forecasted demand.

John Lanier
Chief operating officer, North American Technician Excellence (NATE)

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Publication date: 8/5/2013