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Home » Authors » Tom Roberts
Tom Roberts

Tom Roberts

Tom Roberts, President, HARDI.
Articles

ARTICLES

Tom Roberts Author

President's Letter December 2017: Tom Roberts

155 tom roberts
Tom Roberts
December 1, 2017
No Comments
From my vantage point, 2017 has been another leap forward in HARDI's evolution toward becoming the best industry association possible.
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Tom Roberts

President's Letter October 2017: Tom Roberts

155 tom roberts
Tom Roberts
October 26, 2017
No Comments
With the 2017 summer season in the books, distributor management teams now focus on the execution of the winter logistics and sales plan, while studying the outlook for next year. While weather always provides the potential to adjust our sales, there is no doubt that when utilizing good data, effectively trained and supported management teams can design and execute better strategies to reach their goals.
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Tom Roberts

President's Letter: Tom Roberts

155 tom roberts
Tom Roberts
August 24, 2017
No Comments
The middle of summer brings opportunities for all. Your business strategies and systems are tested under the full load of the high demand of the cooling season, and so are the people. Our industry’s incredible people deserve hearty congratulations for providing an information, application and logistical system that plays an important part in delivering comfort to hundreds of millions of Americans every summer.
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Tom Roberts

President's Letter

155 tom roberts
Tom Roberts
June 27, 2017
No Comments
The arrival of summer's heat brings all of our business activity into high gear, as the months of learning, studying, planning and improvement evolve into pure execution for the busy months. Our industry continues to evolve and grow, and your association leads the way in so many crucial ways to ready our teams for this critical harvest period. 
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Tom Roberts

President's Letter

155 tom roberts
Tom Roberts
May 23, 2017
No Comments
Summer is here for much of the country, and the northern reaches will be there soon. Our industry’s peak demand period brings a host of opportunities as well as challenges. How well we actively manage these often determines our performance in all of those Key Performance Indicators for the year. HARDI members are able to see how they are doing by routinely comparing their performance to the industry as a whole with HARDI’s Benchmarking Pillar.
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Tom Roberts Author

President's Letter

155 tom roberts
Tom Roberts
March 21, 2017
No Comments

Spring is here, and I’m going to share my spring calendar with you. Not because it’s particularly interesting or that you should care what I’m up to, but because I hope it may serve as a template for you as you plan your team’s involvement in spring HARDI activities (and, if you’re like me, you like to book all your travel at once when sales are on to get the most bang for the buck).


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Tom Roberts

President's Letter

155 tom roberts
Tom Roberts
January 16, 2017
No Comments
With the HARDI Annual Conference behind us and last year’s business in the books, it’s time to take our organizations to new heights this year. Our businesses today are complex customer service platforms that face constant pressure to innovate and excel in service delivery.
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