This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.
This Website Uses Cookies By closing this message or continuing to use our site, you agree to our cookie policy. Learn MoreThis website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.
John Zink is the Director of education and programs for the Educational Foundation of the Plumbing-Heating-Cooling Contractors-National Association (PHCC). The PHCC Educational Foundation provides business management training for p-h-c contractors and their employees. Zink can be reached at zink@naphcc.org or 800-533-7694. You can read more business tips online at www.foundation.phccweb.org.
The perception of arbitration being a cheaper, faster, and more “fair” way to resolve a dispute seems to have taken a foothold in the minds of the average person, but do these perceptions hold true?
