Jimmy Thompson, senior sales manager, HVAC, at Podium, talked with us about how AI helps contractors communicate with homeowners, how contractors can take the first step toward implementing AI, how AI can help build authentic connections, and the biggest AI barrier’s he’s seeing from techs in the field.
On this episode of the NEWSMakers Podcast, Bluon CEO Peter Capuciati breaks down why embedding functionality directly into platforms like ServiceTitan may be the key to real technician buy-in.
Not every technician learns the same way, so why are they still being trained as if they do? By combining all types of learning styles, meeting techs where they are at, and gamifying activities, technicians retain more, apply more in the field, and feel more confident in their skills.