You are by far providing the best work environment of any contractor in your area. With that in mind, think of the horror and confusion youd feel when your best technician leaves you in the lurch.
Heat pumps designed for NASA’s International Space Station (ISS) and the new Orion lunar crew exploration vehicle are not pie in the sky. They are real, functioning HVAC units that must actually work in outer space.
When you are replacing an older heat pump system with one that offers today’s innovations, there are many factors to consider to ensure that the customer receives the intended performance and system.
Members of the Air Conditioning Contractors of America (ACCA) had a chance to see the CEOs of four major HVAC manufacturers “let their hair down” at an informal chat session hosted by Mike Murphy, editor-in-chief of The NEWS who served as the “bartender” during the lighthearted yet informative gathering.
“Don’t put all your eggs in one basket” is a great proverb about risk. If all your eggs (your customers) are in one basket (market), and the bottom falls out of that basket, you won’t have any eggs left. Many HVACR contractors know the truth behind the adage. Others are just starting to learn.
Contractors can do their customer a real service by explaining which replacement unit offers the best value - looking at first cost as well as operating costs.
Being able to sell more than a piece of equipment is a trend
that will continue to grow in the HVAC contracting trade, and it takes some
specialized training to learn how to do it.
Attendees
to one of the many seminars at the recent Affordable Comfort Institute (ACI)
Home Performance Conference in Cleveland got an earful on the subject of
retaining and keeping employees happy. The seminar was titled “Profitability
& Productive Employees: Keys to a Successful Contracting Business.”
Even though copper prices have not necessarily risen to alarming heights, theft of air conditioners appears to be on the rise - again. As a result, it could be a long, hot summer - in more ways than one - for many homeowners and building owners across the United States. “It’s a problem,” assured Frank Spivey, owner of Spivey Construction, located in Indianapolis.
“It continues to amaze me how the world is accepting zoning in so many ways, yet the residential and light commercial world of HVAC continues to ignore the many advantages forced-air zoning provides,” said the president of ZoneFirst.
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