In the coming months, five more special supplements to
The NEWS will be published that delve further into the
worlds of conservation and comfort. Here is a sneak peak at some of what you
can expect.
When HVAC contractors get together to discuss business concerns, there is one topic that always seems to be at the top of their list - finding and retaining good employees. But that topic was given little attention when a group of Aire Serv Heating & Air Conditioning franchise owners got together in a roundtable setting with The NEWS.
Mike
Graham believes today’s customer is more informed and better-educated about energy
savings, efficiency, and green technology. He believes that to
survive and prosper in the HVAC industry, his company must be responsive and consistently offer more - more service, more value,
and more information about home comfort options.
“If you don’t like change, you’re going to like irrelevance even less,” said Gen. Eric Shinseki, the former U.S. Army Chief of Staff. Today’s HVAC contractors are finding themselves facing the questions of relevancy and effectiveness.
There was a lot of optimism and enthusiasm in the air in snowy Lake Tahoe as Aire Serv Heating & Air Conditioning franchisees convened for the group’s annual meeting in late January.
When it comes to IAQ, Charlie Martin is an expert. As a Certified Indoor Environmentalist and Indoor Air Quality Specialist at Woodfin Heating in Mechanicsville, Va., he has spent the last 14 years educating customers about IAQ.
Former Secretary of State Madeleine Albright; former major league baseball player Jim Abbott; author Stephen M.R. Covey; United Association General President William Hite; college basketball analyst Dick Vitale; and others will be a part of the 2008 Mechanical Contractors Association of America (MCAA) Convention.
Measuring true profit and loss often proves challenging. The diverse factors and pieces of information from the back office and the field office create a large and diverse pool of facts. These facts can be an overwhelming source of unusable information or an orderly report that helps drive profitability. It all depends on how the information is filtered.
“One of the most important things that we’ve learned along the way in the residential market is to have a sales process that separates us from our competitors,” said Shawn Kukowski. “We wanted to find a technology solution to do that for us, since most consumers today are savvy to technology and expect us to be the same.”
As times change, contractors have begun to implement a new piece of hardware that has helped revolutionize the way business is done - a computer. This hardware, however, is useless without the software applications designed to meet the specific needs of the HVAC industry.
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