Contractors do not like to hear the word “callback.” They cost money and degrade a customer’s respect for and opinion of the service contractor. So how can a technician reduce the number of times he must revisit a repair?
No technology has been generating more attention in recent months than the use of R-744 (CO2) as a refrigerant. Here are some of the latest announcements from a variety of sources.
Technology can be a double-edged sword. On the one hand, trying to keep up with changing technology can be a never-ending battle that consumes your time and budget. On the other hand, not bothering to keep up with technology can hurt a business. So what do HVAC contractors see as tech trends in the next year?
In an effort to take North American Technician Excellence (NATE) to a higher level, Don Frendberg, NATE chairman, announced a restructuring of NATE personnel and an Administrative Services Agreement with the Air-Conditioning, Heating, and Refrigeration Institute (AHRI).
Are energy audits worth it? That is a question that both HVAC contractors and consumers are beginning to ask themselves more often. The increasing costs of energy and the energy-saving message of federal and local governments are trickling into boardrooms and dining rooms across the nation.
The features and benefits of high-tech HVAC equipment can often be lost on the end users — homeowners and building owners. What may seem to HVAC contractors like the greatest invention since sliced bread can result in blank stares from customers. But there is a way to make tech trends understandable to customers.
Two HVAC contractors are using modern technology — iPads, GPS, and remote monitoring — to stay one step ahead of their competition and one step closer to their employees.
Boosting building energy efficiency has become a trend that won’t be going away soon — and it is a trend worth embracing by HVAC contractors. Here are several reasons why the focus on energy efficiency is not going to go away.
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