Take a listen to the way your company answers the telephone. Not just the half-an-ear listen as you walk by their workspace. Really take the time to hear how you sound to your customers.
Owners and managers take note; weather is happening. This might sound silly, but good and bad weather is all around us all the time and yet we wait to react until things get extreme. This behavior really needs to stop.
Meetings can be very powerful forums for delivering important information and training to your team; however, if executed ineffectively, they can be a huge waste of time and money.
