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Home » employee management

Articles Tagged with ''employee management''

Doug Wight

Quantify Your Wages with HARDI's Compensation Survey

Herb 2018
Herb Woerpel
January 1, 2018
Are you paying your employees enough? Are you paying them too much? Heating, Air-conditioning & Refrigeration Distributors International (HARDI) has the answers. Every two years, HARDI offers an employee compensation survey designed to determine where individual wholesalers’ compensation plans stand within the distribution industry.
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Heightened Immigration Enforcement by the Trump Administration

A source of major concern for employers
Richard D. Alaniz
July 24, 2017

Issues surrounding immigration have been a focal point for employers since the 1986 passage of the Immigration Reform and Control Act (IRCA). The effects of that law and its requirements have made the hiring process a source of major concern for many employers.


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customer service

Growth Without Excellent Service is Impossible

Darrell Sterling - The ACHR News
Darrell Sterling
May 23, 2017
It can take up to 20 years to build a quality brand name, but just a handful of bad experiences can destroy it. The great entrepreneurs of our time believed this to be true. Steve Jobs, Mark Zuckerburg and Keith Merrill all bought into the concept that having a superior innovative product was not enough.
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Nexstar Coach's Blog

Communicate in Rhythm With Your Service Department

Jodie Deegan
Jodie Deegan
May 17, 2017

Communicating in rhythm means we have a consistent and organized approach for connecting with our employees. To get better at this, the first thing you need to do is identify what you need to communicate to the company in daily goals, processes, and expectations. I put an emphasis on a communication process, because this can become crippling as your company continues to grow.


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Armstrong Fluid Technology Employees Donate $10,000 to WaterAid Charity

The Canadian government added another $30,000
March 22, 2017

Armstrong Fluid Technology announced that its employees have donated $10,000 to WaterAid, an international charity dedicated to providing access to safe water, hygiene, and sanitation worldwide.


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ExakTime Receives Patent for Wireless Field Time Clock

Used by businesses ranging from construction, HVAC, plumbing, electrical, and more
October 31, 2016

ExakTime’s wireless field time clock has been awarded a patent for its unique method of tracking, storing, and sending employee time records from the field to the office automatically via a cellular communication network.


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According to Frank Besednjak, president and CEO of Training Source Inc., behavior problems are up to employees to fix, but managers need to ensure they know exactly what is expected of them.

Addressing and Correcting Poor HVAC Employee Behavior

HVAC industry leaders share employee behavior management tips
Nicole Krawcke
October 10, 2016

Many HVAC business owners and managers who have had to break employees of bad habits can attest that while there is no exact scientific method for modifying employee behavior, there are a few common methods industry professionals swear by.


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Butch Welsch

My Two Cents: Strive to Make Random Acts of Kindness Less Random

Make kindness part of your company culture
Butch Welsch
Butch Welsch
September 12, 2016

Random acts of kindness and being thoughtful to both customers and employees goes a long way in making a business successful.


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Nexstar Coach’s Blog:

When Others Speak, Are You Listening or Just Hearing?

Gresham Ard
Gresham Ard
August 24, 2016

Ask my wife and she’ll pull out a list a half-mile long referencing every time I’ve been guilty of hearing, but not really listening. But what’s the difference between hearing and listening, and why is one so much more important when it comes to our relationships with others?


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Nexstar Coach’s Blog:

Bring Fun Back into Your Call Center for Better Results

Tracy Robinson
Tracy Robinson
August 4, 2016

Have you forgotten how to have fun? Have laughter, happy faces, and a positive atmosphere become extinct in your workplace? Here are a few tips on how to bring back a little fun to your office while still getting the work done.


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