The workshop is based on a self-study CSR training program developed by the organization in 2001. The program covers essentials in a residential service contractor business, including the “Do’s” and “Don’ts” when dealing with customers, plus sample scripts and selling skills. The workshops utilize role-playing, exercises, and exchanges of real-life experience to educate members.
Contractors 2000 plans to bring the CSR workshop to several cities across the U.S., including Atlanta, Cincinnati, Boston, and Philadelphia. For more information, call 888-609-5490 or go to www.contractors2000.com.
Publication date: 01/06/2003